GE Appliances, a Haier company
Accounts Receivable Representative
GE Appliances, a Haier company, Louisville, Kentucky, us, 40201
About the Role
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Accounts Receivable Representative
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GE Appliances, a Haier company . We are the fastest‑growing appliance company in the U.S., powered by creators, thinkers and makers who believe anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things together.
The GE Appliances philosophy, backed by three simple commitments, defines how we work, invent, create, do business, and serve our communities:
we come together ,
we always look for a better way , and
we create possibilities .
Key Responsibilities
Work with customers regarding timely payment to minimize past‑due receivables.
Collaborate with customers and internal teams (Sales, Distribution, Operations) to resolve payment discrepancies and issues that delay payments.
Determine next steps in the collection process when faced with a challenging situation, including internal escalation.
Develop and sustain cooperative relationships with internal and external customers and stakeholders through email and phone communication.
Utilize MS Excel for customer account research, statement creation, and account reconciliation.
Research unapplied cash and credits; reconcile with customer invoices or deductions.
Understand customer billing requirements and follow process accordingly to ensure timely and accurate payments.
Work with various departments to resolve customer disputes and underlying root‑cause issues.
Review and release orders adhering to established company policies and procedures. Engage Risk and Sales teams when orders exceed allowed limits.
Utilize customer or 3rd‑party web portals for research and resolution of past‑due invoices and deductions.
Required Qualifications
Proficiency in Microsoft Excel, including the ability to create and analyze financial reports.
Prior experience working in Accounts Receivable, Billing, Collections, or a customer service role, with a strong understanding of financial processes and customer account management.
Ability to work independently with strong organizational and problem‑solving skills.
Exceptional attention to detail and time management abilities.
Strong communication and interpersonal skills.
High school diploma or equivalent.
Typically requires a minimum of 3 years of experience.
Preferred Qualifications
Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
Compensation Hourly wages starting at $19‑22/hour depending on experience and education.
Culture & Diversity Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust‑based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals.
Equal Opportunity Employer GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
Accessibility and accommodations: If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to ask.recruiting@geappliances.com.
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Accounts Receivable Representative
role at
GE Appliances, a Haier company . We are the fastest‑growing appliance company in the U.S., powered by creators, thinkers and makers who believe anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things together.
The GE Appliances philosophy, backed by three simple commitments, defines how we work, invent, create, do business, and serve our communities:
we come together ,
we always look for a better way , and
we create possibilities .
Key Responsibilities
Work with customers regarding timely payment to minimize past‑due receivables.
Collaborate with customers and internal teams (Sales, Distribution, Operations) to resolve payment discrepancies and issues that delay payments.
Determine next steps in the collection process when faced with a challenging situation, including internal escalation.
Develop and sustain cooperative relationships with internal and external customers and stakeholders through email and phone communication.
Utilize MS Excel for customer account research, statement creation, and account reconciliation.
Research unapplied cash and credits; reconcile with customer invoices or deductions.
Understand customer billing requirements and follow process accordingly to ensure timely and accurate payments.
Work with various departments to resolve customer disputes and underlying root‑cause issues.
Review and release orders adhering to established company policies and procedures. Engage Risk and Sales teams when orders exceed allowed limits.
Utilize customer or 3rd‑party web portals for research and resolution of past‑due invoices and deductions.
Required Qualifications
Proficiency in Microsoft Excel, including the ability to create and analyze financial reports.
Prior experience working in Accounts Receivable, Billing, Collections, or a customer service role, with a strong understanding of financial processes and customer account management.
Ability to work independently with strong organizational and problem‑solving skills.
Exceptional attention to detail and time management abilities.
Strong communication and interpersonal skills.
High school diploma or equivalent.
Typically requires a minimum of 3 years of experience.
Preferred Qualifications
Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
Compensation Hourly wages starting at $19‑22/hour depending on experience and education.
Culture & Diversity Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust‑based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals.
Equal Opportunity Employer GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
Accessibility and accommodations: If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e‑mail to ask.recruiting@geappliances.com.
#J-18808-Ljbffr