Emulate, Inc.
Location:
Boston, MA
We’re hiring a hands‑on
Manager, IT Systems
to own day‑to‑day infrastructure and end‑user technology while managing our MSP, IT budgets, and software licenses/contracts. This is a technical leadership role (no direct reports to start) for someone who can both
do the work
and
run the function —keeping systems secure, stable, and scalable.
This role reports to the CEO or CFO. The Manager, IT Systems role is a Boston‑based onsite position. We offer flexible Fridays that allow you to work from home if needed.
Key Tasks
Endpoint & OS Management
Provision / deprovision laptops and troubleshoot Windows, macOS, and Ubuntu.
Maintain device compliance, hardening, and automation for build images and joins.
Core Microsoft Stack
Administer Microsoft 365 (Exchange Online, SharePoint, OneDrive, and Admin settings as applicable), security & compliance features, and identity integrations.
Windows Server & Directory Services
Own Active Directory, DNS, DHCP, Group Policy, and related Windows Server services.
Networking
Operate and maintain our network and wireless access points.
Handle VLANs, routing basics, QoS where applicable, and network monitoring.
Virtualization & Compute
Manage a mixed VMware and Hyper‑V environment: hosts, clusters, templates, snapshots, capacity planning, and patching.
Security Operations & Tooling
Primary admin for core security tool.
Implement and monitor IAM, RBAC, SSO, MFA, least‑privilege, and baseline policies.
Operate and monitor firewalls (rules, NAT, VPNs, basic troubleshooting) and elevate deeper work to partners when needed.
Storage & Backups
Administer NAS (shares, permissions, snapshots) and ensure backup/recovery posture.
Automation & Scripting
Use PowerShell and Bash to automate routine tasks (user lifecycle, reporting, compliance checks).
Leverage AI tools (e.g., ChatGPT) to accelerate research, troubleshooting, and script drafting safely and responsibly.
Service Operations & Asset Management
Own the helpdesk queue via Jira Service Management: workflows, SLAs, and knowledge base.
Maintain accurate asset inventory, lifecycle, and secure disposal.
Vendor, MSP, and Budget Management
Act as day‑to‑day owner for the MSP relationship (SLOs, escalation, QA).
Manage licenses and contracts; forecast and track the IT systems budget.
Partner with VARs and software vendors on renewals, true‑ups, and audits.
Compliance & Best Practices
Keep systems patched, monitored, and documented; support audits and risk assessments.
Write and maintain SOPs, runbooks, diagrams, and architecture/asset records.
Desired Skills
5–8+ years in hands‑on IT systems/infrastructure roles with growing ownership; prior experience running small‑company IT strongly preferred.
Strong proficiency with Windows, macOS, and Ubuntu endpoints, Microsoft 365, and Windows Server (AD/DNS/DHCP/GPO).
Working knowledge of Cisco switching and Meraki APs; comfortable owning a simple LAN/WLAN environment.
Practical experience with VMware and Hyper‑V administration.
Security fundamentals: Okta, CrowdStrike, Veeam, Mimecast; Palo Alto firewall fundamentals.
Storage basics with Synology NAS.
Solid PowerShell (req.) and Bash (strongly preferred) scripting for automation.
Comfortable and effective using AI tools to research, draft scripts, and accelerate problem‑solving.
Proven vendor/MSP management, license/contract management, and budget accountability.
Excellent communication, documentation, and customer service mindset.
Nice to have: experience in biotech/Life Sciences, regulated environments, or lightweight compliance work.
Compensation & Benefits
Base Salary: $115,000 – $150,000 annually, commensurate with experience
Annual Bonus: Performance‑based bonus opportunity
Equity: Participation in the company’s equity incentive program
Comprehensive Benefits:
Medical, dental, and vision insurance
Generous paid time off (PTO) and company holidays
Commuter benefits and pre‑tax transit options
401(k) plan
Life and disability coverage
Equal Opportunities Emulate is an Equal Employment Opportunity Employer that is committed to diversity, equity, and inclusion. We take unbiased action to offer employment and advancement opportunities to all applicants, without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or ability status. Our methods for hiring include ensuring that all available opportunities are fairly promoted — via online globally available channels — in a manner accessible to all potential applicants.
About Emulate, Inc. Emulate, Inc. is the pioneer of Organ‑on‑a‑Chip technology, enabling researchers to accurately replicate human tissue function and disease biology through next generation in vitro models. From target discovery to IND submission, Emulate aims to ignite a new era in human health research—one that reduces animal testing, cuts drug development costs, and accelerates the delivery of life‑saving treatments. Emulate’s Organ‑Chip platforms, consumables, and organ models help the world’s leading pharmaceutical, biotech, and academic teams generate human‑relevant data that advance safer, more effective therapies. Learn more at www.emulatebio.com.
#J-18808-Ljbffr
Boston, MA
We’re hiring a hands‑on
Manager, IT Systems
to own day‑to‑day infrastructure and end‑user technology while managing our MSP, IT budgets, and software licenses/contracts. This is a technical leadership role (no direct reports to start) for someone who can both
do the work
and
run the function —keeping systems secure, stable, and scalable.
This role reports to the CEO or CFO. The Manager, IT Systems role is a Boston‑based onsite position. We offer flexible Fridays that allow you to work from home if needed.
Key Tasks
Endpoint & OS Management
Provision / deprovision laptops and troubleshoot Windows, macOS, and Ubuntu.
Maintain device compliance, hardening, and automation for build images and joins.
Core Microsoft Stack
Administer Microsoft 365 (Exchange Online, SharePoint, OneDrive, and Admin settings as applicable), security & compliance features, and identity integrations.
Windows Server & Directory Services
Own Active Directory, DNS, DHCP, Group Policy, and related Windows Server services.
Networking
Operate and maintain our network and wireless access points.
Handle VLANs, routing basics, QoS where applicable, and network monitoring.
Virtualization & Compute
Manage a mixed VMware and Hyper‑V environment: hosts, clusters, templates, snapshots, capacity planning, and patching.
Security Operations & Tooling
Primary admin for core security tool.
Implement and monitor IAM, RBAC, SSO, MFA, least‑privilege, and baseline policies.
Operate and monitor firewalls (rules, NAT, VPNs, basic troubleshooting) and elevate deeper work to partners when needed.
Storage & Backups
Administer NAS (shares, permissions, snapshots) and ensure backup/recovery posture.
Automation & Scripting
Use PowerShell and Bash to automate routine tasks (user lifecycle, reporting, compliance checks).
Leverage AI tools (e.g., ChatGPT) to accelerate research, troubleshooting, and script drafting safely and responsibly.
Service Operations & Asset Management
Own the helpdesk queue via Jira Service Management: workflows, SLAs, and knowledge base.
Maintain accurate asset inventory, lifecycle, and secure disposal.
Vendor, MSP, and Budget Management
Act as day‑to‑day owner for the MSP relationship (SLOs, escalation, QA).
Manage licenses and contracts; forecast and track the IT systems budget.
Partner with VARs and software vendors on renewals, true‑ups, and audits.
Compliance & Best Practices
Keep systems patched, monitored, and documented; support audits and risk assessments.
Write and maintain SOPs, runbooks, diagrams, and architecture/asset records.
Desired Skills
5–8+ years in hands‑on IT systems/infrastructure roles with growing ownership; prior experience running small‑company IT strongly preferred.
Strong proficiency with Windows, macOS, and Ubuntu endpoints, Microsoft 365, and Windows Server (AD/DNS/DHCP/GPO).
Working knowledge of Cisco switching and Meraki APs; comfortable owning a simple LAN/WLAN environment.
Practical experience with VMware and Hyper‑V administration.
Security fundamentals: Okta, CrowdStrike, Veeam, Mimecast; Palo Alto firewall fundamentals.
Storage basics with Synology NAS.
Solid PowerShell (req.) and Bash (strongly preferred) scripting for automation.
Comfortable and effective using AI tools to research, draft scripts, and accelerate problem‑solving.
Proven vendor/MSP management, license/contract management, and budget accountability.
Excellent communication, documentation, and customer service mindset.
Nice to have: experience in biotech/Life Sciences, regulated environments, or lightweight compliance work.
Compensation & Benefits
Base Salary: $115,000 – $150,000 annually, commensurate with experience
Annual Bonus: Performance‑based bonus opportunity
Equity: Participation in the company’s equity incentive program
Comprehensive Benefits:
Medical, dental, and vision insurance
Generous paid time off (PTO) and company holidays
Commuter benefits and pre‑tax transit options
401(k) plan
Life and disability coverage
Equal Opportunities Emulate is an Equal Employment Opportunity Employer that is committed to diversity, equity, and inclusion. We take unbiased action to offer employment and advancement opportunities to all applicants, without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or ability status. Our methods for hiring include ensuring that all available opportunities are fairly promoted — via online globally available channels — in a manner accessible to all potential applicants.
About Emulate, Inc. Emulate, Inc. is the pioneer of Organ‑on‑a‑Chip technology, enabling researchers to accurately replicate human tissue function and disease biology through next generation in vitro models. From target discovery to IND submission, Emulate aims to ignite a new era in human health research—one that reduces animal testing, cuts drug development costs, and accelerates the delivery of life‑saving treatments. Emulate’s Organ‑Chip platforms, consumables, and organ models help the world’s leading pharmaceutical, biotech, and academic teams generate human‑relevant data that advance safer, more effective therapies. Learn more at www.emulatebio.com.
#J-18808-Ljbffr