Syntricate Technologies
IT -SAP Junior Technical Support Engineer
Syntricate Technologies, Cayce, South Carolina, United States, 29033
Requisition Name: SAP Junior Technical Support Engineer
Location:
Cayce SC
- hybrid (4 days onsite per week) Duration: 12 months
The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing the Client, with a primary focus on the SAP ECC platform and other agency HR-related systems. This position is responsible for implementing system configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements. Working closely with HR, IT, and Finance teams, the technician ensures that system functionality aligns with operational goals and compliance standards. The role involves hands-on configuration, testing, documentation, and support of SAP HR modules, as well as identifying and implementing workflow-driven solutions to reduce manual processes and improve data integrity. Key Responsibilities System Configuration & Workflow Optimization
Configure and maintain SAP ECC HR modules within the platform to support evolving business needs. Recommend and implement workflow-driven solutions to reduce manual data entry and streamline HR processes. Identify system capabilities and limitations to propose creative, system-based solutions for HR modernization. Collaborate with HR and IT to design position-based access controls and ensure appropriate data access across roles. Maintain system protocols and configuration documentation to support change management and audit readiness. REQUIRED SKILLS:
Hands-on experience with SAP ECC HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes. Working knowledge of state HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks. Strong skills in data validation, integrity monitoring, and issue resolution across HR systems. Advanced reporting and dashboard development using SAP tools, Excel, and Power BI. Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams). Experience with role-based access control (RBAC) and position-driven system access configuration. Strong problem-solving and troubleshooting skills, with the ability to identify root causes and implement sustainable solutions.
PREFERRED SKILLS:
Experience with standard information security practices Strong written and verbal communication skills Understanding of IT development and implementation projects Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides. Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and InfoSec policies. REQUIRED EDUCATION: Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.
Cayce SC
- hybrid (4 days onsite per week) Duration: 12 months
The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing the Client, with a primary focus on the SAP ECC platform and other agency HR-related systems. This position is responsible for implementing system configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements. Working closely with HR, IT, and Finance teams, the technician ensures that system functionality aligns with operational goals and compliance standards. The role involves hands-on configuration, testing, documentation, and support of SAP HR modules, as well as identifying and implementing workflow-driven solutions to reduce manual processes and improve data integrity. Key Responsibilities System Configuration & Workflow Optimization
Configure and maintain SAP ECC HR modules within the platform to support evolving business needs. Recommend and implement workflow-driven solutions to reduce manual data entry and streamline HR processes. Identify system capabilities and limitations to propose creative, system-based solutions for HR modernization. Collaborate with HR and IT to design position-based access controls and ensure appropriate data access across roles. Maintain system protocols and configuration documentation to support change management and audit readiness. REQUIRED SKILLS:
Hands-on experience with SAP ECC HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes. Working knowledge of state HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks. Strong skills in data validation, integrity monitoring, and issue resolution across HR systems. Advanced reporting and dashboard development using SAP tools, Excel, and Power BI. Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams). Experience with role-based access control (RBAC) and position-driven system access configuration. Strong problem-solving and troubleshooting skills, with the ability to identify root causes and implement sustainable solutions.
PREFERRED SKILLS:
Experience with standard information security practices Strong written and verbal communication skills Understanding of IT development and implementation projects Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides. Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and InfoSec policies. REQUIRED EDUCATION: Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.