Datasoft Technologies, Inc.
SAP HR Junior Technical Support Engineer - 25-03097
Datasoft Technologies, Inc., Cayce, South Carolina, United States, 29033
Overview
SAP HR Junior Technical Support Engineer
– 25-03097 Location: Columbia, SC (hybrid: 4 days onsite per week). Duration: 12-month contract with possibility of extension. Job: 8574. Candidate location: SC resident or willingness to relocate to SC prior to starting (at own expense). About the Job
Our client is dedicated to helping people live healthy lives in healthy communities. With more than 2,250 employees in 78 offices across the state, the organization has a diverse team of leaders in their fields and a focus on modernizing supporting systems and environments associated with Finance and Operations (FAO) and Human Resources (HR) supported by the Office of Information Technology. This newly established position augments existing staff who support daily operations and provides dedicated expertise in HR systems. The SAP HR Systems Technician will configure, maintain, and enhance the South Carolina Department of Public Health's HR systems—primarily within the SCEIS SAP ECC platform and other HR-related systems. Daily Duties / Responsibilities
The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing HR systems, with a primary focus on the SCEIS SAP ECC platform and other agency HR-related systems. Responsibilities include implementing configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements. Work with HR, IT, and Finance teams to ensure system functionality aligns with operations and compliance. Activities include hands-on configuration, testing, documentation, and support of SAP HR modules, and identifying workflow-driven solutions to reduce manual processes and improve data integrity. Contribute to modernization and efficiency of HR operations. Key Responsibilities
System Configuration & Workflow Optimization Configure and maintain SAP ECC HR modules within the SCEIS platform to support evolving business needs. Recommend and implement workflow-driven solutions to reduce manual data entry and streamline HR processes. Identify system capabilities and limitations to propose creative, system-based solutions for HR modernization. Collaborate with HR and IT to design position-based access controls and ensure appropriate data access across roles. Maintain system protocols and configuration documentation to support change management and audit readiness. Testing & Implementation Execute unit, integration, and user acceptance testing (UAT) for system changes, enhancements, and patches. Support production rollouts and ensure minimal disruption to HR operations. Troubleshoot and resolve system issues, escalating complex problems as needed. Data Quality & Reporting Monitor and improve data accuracy and integrity across HR systems. Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI. Compare data across systems to identify inconsistencies and recommend corrective actions. Support audit and compliance reporting requirements. Documentation & Support Create and maintain technical documentation, including configuration records, SOPs, and user guides. Provide technical support to HR users and assist with training on new system features or workflows. Update SharePoint and other collaboration tools with relevant system documentation and resources. Work closely with HR, IT, and Finance departments to align system functionality with business needs. Participate in cross-functional meetings to gather requirements and provide technical input on system capabilities. Assist with the development of policies and procedures related to system security and data classification in alignment with NIST 800-53, FISMA, and SC InfoSec standards. Project & Change Support Contribute to HR system modernization projects by implementing technical solutions and supporting project deliverables. Create and manage work requests in the ticketing system (e.g., DevOps) to track system changes and enhancements. Support risk mitigation strategies and ensure compliance with IT security and development standards. Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec) Required Skills (rank in order of importance) 3+ years experience with SAP ECC (SCEIS) HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes. Working knowledge of state HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks. Strong skills in data validation, integrity monitoring, and issue resolution across HR systems. Advanced reporting and dashboard development using SAP tools, Excel, and Power BI. Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams). Experience with role-based access control (RBAC) and position-driven system access configuration. Strong problem-solving and troubleshooting skills, with the ability to identify root causes and implement sustainable solutions. Required Education Bachelor's or Master's Degree in a relevant field of work or equivalent work experience. Preferred Skills (rank in order of importance) Experience with industry standard information security practices Written and verbal communication skills Understanding of IT development and implementation projects Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides. Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and SC InfoSec policies. About our Company DataSoft Technologies is a professional IT consulting provider. Benefits include paid holidays/PTO, vision insurance, short/long-term disability, and life insurance. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
Staffing and Recruiting and IT Services and IT Consulting
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SAP HR Junior Technical Support Engineer
– 25-03097 Location: Columbia, SC (hybrid: 4 days onsite per week). Duration: 12-month contract with possibility of extension. Job: 8574. Candidate location: SC resident or willingness to relocate to SC prior to starting (at own expense). About the Job
Our client is dedicated to helping people live healthy lives in healthy communities. With more than 2,250 employees in 78 offices across the state, the organization has a diverse team of leaders in their fields and a focus on modernizing supporting systems and environments associated with Finance and Operations (FAO) and Human Resources (HR) supported by the Office of Information Technology. This newly established position augments existing staff who support daily operations and provides dedicated expertise in HR systems. The SAP HR Systems Technician will configure, maintain, and enhance the South Carolina Department of Public Health's HR systems—primarily within the SCEIS SAP ECC platform and other HR-related systems. Daily Duties / Responsibilities
The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing HR systems, with a primary focus on the SCEIS SAP ECC platform and other agency HR-related systems. Responsibilities include implementing configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements. Work with HR, IT, and Finance teams to ensure system functionality aligns with operations and compliance. Activities include hands-on configuration, testing, documentation, and support of SAP HR modules, and identifying workflow-driven solutions to reduce manual processes and improve data integrity. Contribute to modernization and efficiency of HR operations. Key Responsibilities
System Configuration & Workflow Optimization Configure and maintain SAP ECC HR modules within the SCEIS platform to support evolving business needs. Recommend and implement workflow-driven solutions to reduce manual data entry and streamline HR processes. Identify system capabilities and limitations to propose creative, system-based solutions for HR modernization. Collaborate with HR and IT to design position-based access controls and ensure appropriate data access across roles. Maintain system protocols and configuration documentation to support change management and audit readiness. Testing & Implementation Execute unit, integration, and user acceptance testing (UAT) for system changes, enhancements, and patches. Support production rollouts and ensure minimal disruption to HR operations. Troubleshoot and resolve system issues, escalating complex problems as needed. Data Quality & Reporting Monitor and improve data accuracy and integrity across HR systems. Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI. Compare data across systems to identify inconsistencies and recommend corrective actions. Support audit and compliance reporting requirements. Documentation & Support Create and maintain technical documentation, including configuration records, SOPs, and user guides. Provide technical support to HR users and assist with training on new system features or workflows. Update SharePoint and other collaboration tools with relevant system documentation and resources. Work closely with HR, IT, and Finance departments to align system functionality with business needs. Participate in cross-functional meetings to gather requirements and provide technical input on system capabilities. Assist with the development of policies and procedures related to system security and data classification in alignment with NIST 800-53, FISMA, and SC InfoSec standards. Project & Change Support Contribute to HR system modernization projects by implementing technical solutions and supporting project deliverables. Create and manage work requests in the ticketing system (e.g., DevOps) to track system changes and enhancements. Support risk mitigation strategies and ensure compliance with IT security and development standards. Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec) Required Skills (rank in order of importance) 3+ years experience with SAP ECC (SCEIS) HR modules, including system configuration, testing, and troubleshooting to optimize SAP HR system workflows to support automation and reduce manual processes. Working knowledge of state HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks. Strong skills in data validation, integrity monitoring, and issue resolution across HR systems. Advanced reporting and dashboard development using SAP tools, Excel, and Power BI. Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio) and collaborative tools (SharePoint, OneDrive, Teams). Experience with role-based access control (RBAC) and position-driven system access configuration. Strong problem-solving and troubleshooting skills, with the ability to identify root causes and implement sustainable solutions. Required Education Bachelor's or Master's Degree in a relevant field of work or equivalent work experience. Preferred Skills (rank in order of importance) Experience with industry standard information security practices Written and verbal communication skills Understanding of IT development and implementation projects Proficient in creating and maintaining technical documentation, including configuration records, SOPs, and user guides. Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and SC InfoSec policies. About our Company DataSoft Technologies is a professional IT consulting provider. Benefits include paid holidays/PTO, vision insurance, short/long-term disability, and life insurance. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
Staffing and Recruiting and IT Services and IT Consulting
#J-18808-Ljbffr