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Watercare Innovations

Senior Applications Engineer

Watercare Innovations, Charlotte, North Carolina, United States, 28245

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Call us: +27 10 140 0870 (SA) | +1 (775) 389-7976 (International)

Overview Watercare Mining is a water purification supplier, delivering tailor-made solutions in the fields of water treatment chemicals and engineered plants such as potable and wastewater purification plants. We exceed our client’s expectations with our professional, cost-effective approach to solution-based engineering, whether optimizing an industrial water process, building and commissioning a water treatment plant, or managing more complex solid-liquid separation processes. The company possesses an in-house engineering capability, employing a team of chemical, metallurgical, and mechanical engineers who provide process engineering design, R&D, and support services for potable and effluent water treatment, solid-liquid separation, chemical dosing, remote monitoring and control, and mineral process optimization plants. We focus on the operations and maintenance of water treatment plants, equipment, and water-related infrastructure by deploying trained and qualified operating and maintenance personnel to client facilities. Watercare Innovations is based in Charlotte, the United States, and Gauteng South Africa.

Summary OEM Applications Engineer will be responsible for the marketing and sales of the full range of the equipment (Solutions) to a wide range of customers. Customers range from intermediaries to end-users. The OEM Applications Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle. The OEM Applications Engineer must have a background in water treatment, encompassing chemical dosing, measurement, and control instrumentation as well as water treatment solutions with the likes of UF, RO, Settlers, Thickeners, etc.

Responsibilities

Sales and Marketing:

Promote and sell the full range of equipment solutions to a diverse customer base.

Articulate technology and product positioning to both business and technical users.

Generate and manage leads, including cold calling.

Manage the entire sales cycle, from initial contact to turning quotes into orders.

Provide guidance within the sales team.

Customer Interaction:

Establish and maintain strong relationships throughout the sales cycle.

Respond to functional and technical requests from clients promptly and accurately.

Understand and convey customer requirements to the engineering teams.

Ensure complete customer satisfaction through all stages of the sales process.

Technical Expertise:

Provide in-depth knowledge of water treatment solutions, including UF, RO, settlers, thickeners, and chemical dosing measurement and control instrumentation.

Support project implementation post-sale, ensuring technical and operational requirements are met.

Preliminary design of equipment or solutions to provide accurate costing.

Presentation and Representation:

Represent the company’s products and solutions to customers.

Present tailored solutions to meet customer needs and requirements.

Additional Duties:

Perform other duties as required by the business, even if not specifically listed in the job description.

The duties set out above is not an exhaustive list. As such you will be required to perform other duties from time to time which are not specially listed here.

Required Qualification and Experience

BEng Chemical Engineering

3-5 years of experience

Why Join Us?

Full-Time Employment:

Be an integral part of a team committed to excellence.

Play a vital role in producing clean, safe water that impacts communities.

Work in a dynamic environment with opportunities for growth and skill development.

Be part of a dedicated team that values safety, precision, and collaboration.

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