The Yorktowne Hotel a Tapestry Collection by Hilton
Hotel Front Desk Night Auditor
The Yorktowne Hotel a Tapestry Collection by Hilton, York, Pennsylvania, United States, 17404
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! This is a full-time, overnight position. Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Diploma or equivalent from high school is required; some college is desired • Proficiency with computers is required; experience with reservation and accounting software is desired • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Great communications. and excellent customer service skills are required • Flexible overnight hours are required
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