Sheraton Houston Airport
Hotel Front Desk Night Auditor
Sheraton Houston Airport, Houston, Texas, United States, 77246
Description
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
This is a part-time position.
Responsibilities
• Provide exceptional service to all hotel guests during their stay • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Perform additional bookkeeping, administrative, and accounting procedures as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Qualifications
• Overnight shift; requires flexible hours • Must be computer proficient; experience with accounting or reservation software is a bonus • Some college is preferred but a high school diploma or equivalent is required • Outstanding communication skills and excellent customer service skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
This is a part-time position.
Responsibilities
• Provide exceptional service to all hotel guests during their stay • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Perform additional bookkeeping, administrative, and accounting procedures as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Qualifications
• Overnight shift; requires flexible hours • Must be computer proficient; experience with accounting or reservation software is a bonus • Some college is preferred but a high school diploma or equivalent is required • Outstanding communication skills and excellent customer service skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required