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Madrigal Pharmaceuticals

Access Reimbursement Manager- West Virginia/Virginia

Madrigal Pharmaceuticals, Charleston, West Virginia, United States

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Access Reimbursement Manager- West Virginia/Virginia Join to apply for the

Access Reimbursement Manager- West Virginia/Virginia

role at

Madrigal Pharmaceuticals .

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a liver disease with high unmet medical need. Madrigal’s medication, Rezdiffra (resmetirom), is a once‑daily, oral, liver‑directed THR‑β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Overview We are seeking dedicated and results‑driven

Access and Reimbursement Manager (ARMs)

to join our team. In this role, you will serve as the primary field‑based resource to support practices in ensuring optimal patient access to a large pharmacy benefit specialty product. You will collaborate closely with healthcare providers and internal teams to address access barriers, deliver patient‑centric solutions, and educate stakeholders on reimbursement processes.

Open to candidates in Richmond, VA, Charlottesville, VA, Charleston, WV and Morgantown, WV.

Key Responsibilities

Patient Access Support:

Work directly with HCP offices to provide expertise on access and reimbursement challenges, including benefits investigation, prior authorizations, appeals, and financial assistance.

Partner with healthcare providers to ensure patients have timely access to prescribed therapy by addressing access issues proactively.

Education and Training:

Educate healthcare providers and their staff on payer‑specific policies, coverage criteria, and reimbursement processes for the specialty product.

Conduct in‑service programs and provide resources to help practices navigate access challenges effectively.

Collaboration with Internal Teams:

Act as a liaison between the field team and internal stakeholders, providing insights on regional access trends and challenges.

Collaborate with trade, market access, sales, patient support services, and analytics teams to ensure alignment and support for practices.

Problem Solving and Escalation:

Identify and resolve access barriers through collaboration with payers, specialty pharmacies (SPs), and other key stakeholders.

Escalate unresolved issues to appropriate teams, ensuring timely resolution and communication back to providers.

Data‑Driven Execution:

Leverage data and analytics tools to identify access trends, prioritize efforts, and report progress to leadership.

Maintain accurate records of activities and interactions with practices to ensure compliance and track outcomes.

Qualifications

Bachelor’s degree required; advanced degree or certification in healthcare‑related fields is a plus.

Minimum of 5 years of experience in access and reimbursement, patient support services, or pharmaceutical field roles.

Knowledge of pharmacy benefit structures, reimbursement processes, and specialty pharmacy networks.

Experience in Hepatology, Gastroenterology, Endocrinology is preferred.

Strong interpersonal and communication skills, with the ability to build relationships and provide exceptional customer service.

Proven ability to work independently, prioritize tasks, and adapt to a fast‑paced environment.

50‑60% Travel required within the assigned territory.

Key Competencies

Expertise in access and reimbursement, including payer policies and processes.

Strong presentation and training skills, with the ability to explain complex concepts in a clear and concise manner.

Problem‑solving mindset with a focus on delivering practical solutions.

Ability to collaborate effectively with cross‑functional teams and external stakeholders.

Compensation and Benefits Base salary range: $176,400 - $215,600 per year. All full‑time employees receive equity and comprehensive benefits including flexible paid time off, medical, dental, vision, life/disability insurance, and a 401(k) plan with employer match. Additional voluntary benefits include supplemental life insurance and mental health resources.

Equal Employment Opportunity Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.

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