Sam's Club
Base pay range
$20.00/hr - $28.00/hr Position Summary
Position summaries and detailed job content have been consolidated from the original description. What you’ll do
Assist management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, and training on processes and procedures. Provide direction and guidance on member service approaches to resolve member complaints and issues according to company guidelines. Ensure compliance with company policies and procedures; support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; promote membership renewals; participate in sales and marketing events. Complete and maintain marketing recaps and other required documentation; strive to meet membership goals; promote the value of Sam’s Club products and services. Provide and ensure member service by acknowledging members, identifying needs, assisting with purchasing decisions, locating merchandise, guiding self-service technology, handling transactions at registers or self-checkout, and ensuring club pick-up orders are filled. Oversee assigned area by handling claims and returns, zoning the area, organizing merchandise, identifying shrink and damages, maintaining carts/flatbeds availability, assisting members with transporting items, and maintaining parking lot cleanliness. Complete accounting records, files, transactions, and other required documentation; manage funds for register operation; create and interpret financial analysis reports; assist with accounting investigations; prepare daily deposits and cash fund transfers; investigate overages and shortages; maintain confidentiality of financial and personal information. Develop, communicate, and implement processes to meet business needs by collaborating with managers, co-workers, customers, and partners; analyze information, monitor progress, and identify improvement opportunities. Demonstrate and promote compliance with company policies, ethics, and integrity; explain and apply these in business processes; support action plans and the Open Door Policy; assist management with correcting ethical and compliance issues. Lead and participate in teams by coordinating work, determining customer needs and priorities, and providing advice, feedback, and support to ensure timelines and work quality. At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other benefits. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; supervising experience including hiring, evaluating, mentoring, developing, and managing workload Location and Employment Type
Primary Location: 4201 S York St, Sioux City, IA 51106-5126, United States of America Employment type: Part-time Job function: Information Technology Industries: Retail Note: The description includes references to benefits and other program details that may be subject to change; for information about benefits and eligibility, see One.Walmart at the provided links. Seniority level
Mid-Senior level Other role references and unrelated job postings were removed to focus on the primary responsibilities and qualifications of this position.
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$20.00/hr - $28.00/hr Position Summary
Position summaries and detailed job content have been consolidated from the original description. What you’ll do
Assist management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, and training on processes and procedures. Provide direction and guidance on member service approaches to resolve member complaints and issues according to company guidelines. Ensure compliance with company policies and procedures; support the Open Door Policy; participate in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Communicate and support membership by providing information on membership types, programs, and benefits; process memberships, upgrades, and credit accounts; promote membership renewals; participate in sales and marketing events. Complete and maintain marketing recaps and other required documentation; strive to meet membership goals; promote the value of Sam’s Club products and services. Provide and ensure member service by acknowledging members, identifying needs, assisting with purchasing decisions, locating merchandise, guiding self-service technology, handling transactions at registers or self-checkout, and ensuring club pick-up orders are filled. Oversee assigned area by handling claims and returns, zoning the area, organizing merchandise, identifying shrink and damages, maintaining carts/flatbeds availability, assisting members with transporting items, and maintaining parking lot cleanliness. Complete accounting records, files, transactions, and other required documentation; manage funds for register operation; create and interpret financial analysis reports; assist with accounting investigations; prepare daily deposits and cash fund transfers; investigate overages and shortages; maintain confidentiality of financial and personal information. Develop, communicate, and implement processes to meet business needs by collaborating with managers, co-workers, customers, and partners; analyze information, monitor progress, and identify improvement opportunities. Demonstrate and promote compliance with company policies, ethics, and integrity; explain and apply these in business processes; support action plans and the Open Door Policy; assist management with correcting ethical and compliance issues. Lead and participate in teams by coordinating work, determining customer needs and priorities, and providing advice, feedback, and support to ensure timelines and work quality. At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other benefits. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; supervising experience including hiring, evaluating, mentoring, developing, and managing workload Location and Employment Type
Primary Location: 4201 S York St, Sioux City, IA 51106-5126, United States of America Employment type: Part-time Job function: Information Technology Industries: Retail Note: The description includes references to benefits and other program details that may be subject to change; for information about benefits and eligibility, see One.Walmart at the provided links. Seniority level
Mid-Senior level Other role references and unrelated job postings were removed to focus on the primary responsibilities and qualifications of this position.
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