CFS
Collections Specialist
Take the next step in your career now, scroll down to read the full role description and make your application. $62,000 to $73,000
Why Work Here: Small, close-knit team Very tenured employees Hybrid role: only 2 days in office Room for growth in department and within company Employee centered organization; prefer to grow employees internally Responsibilities: • Handling and follow up on delinquent customer accounts within the robust International portfolio for the purpose of collecting payments on overdue invoices. • Primary collections focus on delinquent customer accounts located in the Middle East. • Providing overall collections support for the International Region Leaders • Providing overall collection support (REVIEW, ANALYSIS, RECONCILIATION) related to customer credit holds, credit checks and disputed items to ensure accurate customer receivable balances. • Providing overall support within the Customer Financial Services Team r
Specific Duties Primary duties and responsibilities of INTERNATIONAL Collection Specialist: • Collection of delinquent International accounts with complex Bill To/Ship To relationships primarily focused within the Middle East • Responsible for developing professional relationships both internal and external including direct collaboration with Region Leaders, • Analyze payment trends to provide the appropriate customer credit limits • Obtain a solid understanding of portfolio to effectively communicate outstanding disputes, challenges and open issues with direct managers, IRL's and upper management. • Responsible for the overall management of customer credit holds, credit limits, credit checks, disputed items and timely submissions of credit/debit adjustments, write-off adjustments and PO sensitive customers to ensure accurate customer receivable balances and resolution. • Responsible for the coordination and completion of customer special handling requests. (i.e. custom invoices, payment plan agreements, customer portals…) • Responsible for account reconciliations and account analysis to resolve customer disputes in a timely fashion. • Adhere to the collection strategies within Oracle including maintaining accurate, factual commentary of customer collection history. • Determine ways to improve DBO within the International portfolio. • Understands and demonstrates Core Values. • Collaborate with CSF Staff, Collection Supervisor, CFS Sr. Manager on ongoing enhancements to CFS collection processes and procedures as it relates to the International Portfolio.
#LI-TA1 #INNOV2025
Take the next step in your career now, scroll down to read the full role description and make your application. $62,000 to $73,000
Why Work Here: Small, close-knit team Very tenured employees Hybrid role: only 2 days in office Room for growth in department and within company Employee centered organization; prefer to grow employees internally Responsibilities: • Handling and follow up on delinquent customer accounts within the robust International portfolio for the purpose of collecting payments on overdue invoices. • Primary collections focus on delinquent customer accounts located in the Middle East. • Providing overall collections support for the International Region Leaders • Providing overall collection support (REVIEW, ANALYSIS, RECONCILIATION) related to customer credit holds, credit checks and disputed items to ensure accurate customer receivable balances. • Providing overall support within the Customer Financial Services Team r
Specific Duties Primary duties and responsibilities of INTERNATIONAL Collection Specialist: • Collection of delinquent International accounts with complex Bill To/Ship To relationships primarily focused within the Middle East • Responsible for developing professional relationships both internal and external including direct collaboration with Region Leaders, • Analyze payment trends to provide the appropriate customer credit limits • Obtain a solid understanding of portfolio to effectively communicate outstanding disputes, challenges and open issues with direct managers, IRL's and upper management. • Responsible for the overall management of customer credit holds, credit limits, credit checks, disputed items and timely submissions of credit/debit adjustments, write-off adjustments and PO sensitive customers to ensure accurate customer receivable balances and resolution. • Responsible for the coordination and completion of customer special handling requests. (i.e. custom invoices, payment plan agreements, customer portals…) • Responsible for account reconciliations and account analysis to resolve customer disputes in a timely fashion. • Adhere to the collection strategies within Oracle including maintaining accurate, factual commentary of customer collection history. • Determine ways to improve DBO within the International portfolio. • Understands and demonstrates Core Values. • Collaborate with CSF Staff, Collection Supervisor, CFS Sr. Manager on ongoing enhancements to CFS collection processes and procedures as it relates to the International Portfolio.
#LI-TA1 #INNOV2025