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CFS

IT Analyst

CFS, Kalamazoo, Michigan, United States, 49006

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Position:

IT & Power BI Analyst

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Location:

Kalamazoo, MI (Onsite) Employment Type:

Permanent, Full-Time Salary:

$65,000-$85,000 Benefits : Medical/Dental/Vision, Retirement Plan, PTO, etc.

We're looking for a confident, hands-on IT professional to join our team as an

IT & Power Analyst . In this role, you'll analyze infrastructure, manage vendor relationships, support reporting and data initiatives, and serve as the onsite point of contact for all technology needs. You'll work across departments and with external partners to improve systems, drive efficiency, and support technology adoption in an industrial environment.

Why You Should Apply: Lead technology initiatives that impact multiple departments. Work for a family-owned, stable, and rapidly growing organization. Collaborate with a team focused on operational improvement. Key Responsibilities of the IT & Power BI Analyst: Analyze current IT infrastructure and recommend improvements. Collaborate with

vendors

and use

Power BI

to deliver insights. Serve as the onsite contact for hardware, software, and communications systems. Manage vendo r relationships with software vendors and MSP. Support

integration

of phone systems, file storage, and communication tools. Assist in managing product roadmaps and system development plans. Support cybersecurity initiatives and help identify and mitigate risks. Partner with internal teams to implement tech-driven process improvements. Travel occasionally to other sites. Required Skills & Qualifications of the IT & Power BI Analyst:: Applicable education, technical training, or equivalent experience. Experience

analyzing IT infrastructure

and supporting end-user technology. Familiarity with vendor management and SLAs. Proven experience in IT hardware setup, troubleshooting, and warranty coordination. Strong troubleshooting skills with Windows OS,

Microsoft 365 Admin Center,

and common business applications. IT asset management . Network support

including IP, DNS, DHCP, switches, firewalls rules, and access points. Strong collaboration and communication skills. Ability to support technology adoption in operational environments. Preferred/Bonus Skills of the IT & Power BI Analyst:: Experience with BI platforms like

Power BI

or cloud-based data architecture. Familiarity with phone system integration and communication tools. Exposure to cybersecurity best practices. Experience supporting technology in industrial settings.

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