Overview
Join to apply for the Receptionist role at H&R Block.
H&R Block is committed to a high performing, connected culture where everyone belongs. We strive to continuously improve our business with a long-term strategy and transformation plan focused on innovation, client experience, and sustainable growth.
What you’ll do
As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future. You’ll help clients make confident, informed decisions about their lives, careers, and money, and build client relationships that grow stronger each year. You’ll also help ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients as they would like to be scheduled
- Maintain office cleanliness and organization of resources with the team
- Other duties as assigned
What you’ll bring to the team
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Required expertise
- Experience in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficiency with the ability to use Microsoft Office
Why work for us
We invest in our people and offer benefits to support health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support for you and your family
- Various discounts on everyday items and services
- Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
The community you will join
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
Referral Note: Referrals increase your chances of interviewing at H&R Block.
Job details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Administrative
- Industries: Retail
Location: Naples, FL
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