Overview
Join to apply for the Receptionist role at H&R Block
We are looking for a friendly, client-focused receptionist to greet clients, answer phones, and help ensure a smooth client experience. This is a seasonal role that may involve working across multiple locations and flexible schedules.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients as they would like to be scheduled
- Help ensure all clients' needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with the team
- Other duties as assigned
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
- Experience in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficiency with the ability to use Microsoft Office
Why work for us
At H&R Block, we invest in our people by supporting their total well-being. Our benefits can help associates address their health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support available to you and your family
- Discounts on everyday items and services
- Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
The Community You Will Join
We remain committed to a Connected Culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs as part of a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Additional information
If you’re looking to make an impact, H&R Block is the place for you.