Overview
Join to apply for the Receptionist role at H&R Block.
H&R Block is committed to a connected culture where everyone belongs. We strive to improve our business through a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.
At H&R Block, we are curious, creative, and action-oriented. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is always open.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Help ensure all client needs are met during service (in person, over the phone, or virtually)
- Maintain office cleanliness and organize resources with the team
- Other duties as assigned
What you\'ll bring to the team
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Your Expertise
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficiency with the ability to use Microsoft Office
Why work for us
We invest in our people and offer benefits to support health, wellbeing, and financial wellness. Benefits may include:
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility applies)
The Community You Will Join
We are committed to building a Connected Culture where trust, care, and connections help us work together. We provide an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists and supported by colleagues dedicated to helping each other grow.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Job details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Administrative
- Industries: Retail
To stay updated on similar roles, sign in to set job alerts for “Receptionist” roles.