Receptionist at H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture in which everyone feels they belong.
A Typical Day
As a seasonal Client Service Professional / Receptionist you will answer phones and greet clients in a personalized, friendly, and inviting manner; match clients with the best‑suited tax professional; schedule appointments; ensure all client needs are met during service whether in person, over the phone, or virtually; maintain office cleanliness and organization; and perform other duties as assigned.
It would be even better if you also had:
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
What you’ll bring to the team
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help ensure all client needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Your Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan and Employee Stock Purchase Plan (subject to eligibility)
At H&R Block we remain committed to building a connected culture in which trust, care, and connections shape how we work together. We celebrate diversity and welcome all candidates, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
H&R Block is an equal opportunity employer.