H&R Block is hiring: Receptionist in Cleveland

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About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and confidence to clients, associates, and communities worldwide. We foster a high‑performing, connected culture where everyone belongs.

Typical Day

As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future by building relationships and ensuring client needs are met.

Requirements

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as requested
• Ensure all client needs are met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

Qualifications

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

Pay

$11.00 - $27.00 / hr.

Sponsored Job

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Benefits

• Employee Assistance Program with Health Advocate
• Well‑being program, BetterYou
• Neurodiversity and caregiver support
• Discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)

Equal Opportunity Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.