Monro Muffler/Brake
Assistant Automotive Store Manager
Monro Muffler/Brake, Saint Peters, Missouri, United States, 63376
Overview
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 tire and auto service brands, supporting regional strength and community connections. Under the Monro banner, we are united TEAM with the mission to bring guests the highest quality tire and auto service in the industry. We are looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others and enjoy solving problems as part of a team, Monro could be your destination. Destination Monro - Your Career is Here! Note: This posting describes the role for an Assistant Automotive Store Manager. Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs.
Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and guest-ready condition.
Assist with inventory management to include the oversight of pulling tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Assist in organizing the store’s workflow to ensure technician skill levels are utilized efficiently for completing vehicle services/repairs in accordance with Monro standards.
Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned and required by direct supervisor.
Eligible for incentives and bonuses.
Qualifications
Minimum Qualifications High school or GED equivalent. 2+ years of automotive and sales experience. 2+ years of automotive repair experience. Valid Driver License. Ability to work with hands overhead, stand for long periods and lift 50 lbs. Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Guest and team focused mindset. Preferred Qualifications Proven Automotive or Automotive Quick Lube sales experience. Leadership experience. Benefits
Performance based incentives.
Paid vacation and holidays for Full-Time Teammates.
Reimbursement for ASE Certifications.
Reimbursement for State Inspection Licenses, where applicable.
401k eligibility immediately upon hire.
Direct Deposit.
Employee Discounts.
Healthcare, Vision, and Dental for Full time teammates.
Employee Access Perks.
Career Advancement Opportunities.
Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through coursework, leadership development, and open opportunities. Teammates receive on-the-job training, company sponsored certifications, and course curriculum in Monro University to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 tire and auto service brands, supporting regional strength and community connections. Under the Monro banner, we are united TEAM with the mission to bring guests the highest quality tire and auto service in the industry. We are looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others and enjoy solving problems as part of a team, Monro could be your destination. Destination Monro - Your Career is Here! Note: This posting describes the role for an Assistant Automotive Store Manager. Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs.
Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and guest-ready condition.
Assist with inventory management to include the oversight of pulling tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Assist in organizing the store’s workflow to ensure technician skill levels are utilized efficiently for completing vehicle services/repairs in accordance with Monro standards.
Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned and required by direct supervisor.
Eligible for incentives and bonuses.
Qualifications
Minimum Qualifications High school or GED equivalent. 2+ years of automotive and sales experience. 2+ years of automotive repair experience. Valid Driver License. Ability to work with hands overhead, stand for long periods and lift 50 lbs. Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Guest and team focused mindset. Preferred Qualifications Proven Automotive or Automotive Quick Lube sales experience. Leadership experience. Benefits
Performance based incentives.
Paid vacation and holidays for Full-Time Teammates.
Reimbursement for ASE Certifications.
Reimbursement for State Inspection Licenses, where applicable.
401k eligibility immediately upon hire.
Direct Deposit.
Employee Discounts.
Healthcare, Vision, and Dental for Full time teammates.
Employee Access Perks.
Career Advancement Opportunities.
Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through coursework, leadership development, and open opportunities. Teammates receive on-the-job training, company sponsored certifications, and course curriculum in Monro University to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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