Tier1usa
Address 127 W 30th St, New York, NY 10001, USA
Compensation $100,000.00 - $110,000.00/year
Job Description
About Capsule
Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we’d love to have you join us. About the Role
We’re looking for a
System Administrator
with strong expertise in
networking, device management, and automation . You’ll join Capsule’s IT team to ensure seamless daily operations across our infrastructure while leading initiatives that enhance
security, reliability, and scalability . You’ll manage and optimize Capsule’s Cisco Meraki network, MaaS360, Jamf‑managed Apple fleet, and cloud environments, automating repetitive tasks and strengthening compliance under
HIPAA
and
SOC 2
standards. This role is ideal for someone with
hands‑on networking and MDM experience
who wants to expand their impact through
cloud operations ,
AI‑assisted automation , and modern
infrastructure‑as‑code
practices. Key Responsibilities
Support and Maintain IT Systems: administer and monitor Capsule’s core IT systems to ensure high uptime and performance; manage user access, group policies, and endpoint configurations across macOS, Windows, and mobile devices; troubleshoot and resolve hardware, software, and networking issues efficiently. Networking Expertise: configure and maintain
Cisco Meraki
infrastructure including switches, wireless access points, and security appliances; manage VLANs, VPNs, and DHCP/DNS services; monitor network health, analyze traffic, and perform routine capacity planning; implement firewall rules, network segmentation, and zero‑trust access controls; support site expansions and remote offices by provisioning fiber uplinks, coordinating ISPs, and validating network redundancy. Automate and Streamline Operations: develop and maintain
PowerShell ,
Python , or
Bash
scripts to automate onboarding, device provisioning, and compliance reporting; implement lightweight automation to reduce manual workloads and improve service response times. Network and Cloud Administration: support Cisco Meraki devices, VPN setups, and network segmentation; maintain
AWS WorkSpaces
for remote employees including desktop image deployment and lifecycle management; assist in disaster‑recovery testing, backup validation, and infrastructure monitoring. Security and Compliance: deploy and manage
CrowdStrike Falcon
across all endpoints; monitor
SIEM dashboards , investigate alerts, and assist with vulnerability remediation; support compliance audits by maintaining accurate logs, access reports, and HIPAA/SOC 2 evidence. Qualifications
Bachelor’s degree or equivalent practical experience in IT, Computer Science, or related field. 3–5 years of system‑administration experience in a SaaS or cloud environment. Experience managing macOS/iOS fleets using
Jamf Pro
or similar MDM tools. Hands‑on experience with
Cisco Meraki ,
AWS WorkSpaces , and
CrowdStrike Falcon . Working knowledge of
IAM systems ,
VPNs , and
privilege management . Proficiency in
PowerShell ,
Python , or
Bash
scripting. Understanding of
HIPAA ,
SOC 2 , and data‑protection best practices. Strong troubleshooting, documentation, and communication skills. Benefits
Competitive salary and equity Health, Dental, and Vision Insurance Health and Commuter FSAs Flexible vacation policy
#J-18808-Ljbffr
Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we’d love to have you join us. About the Role
We’re looking for a
System Administrator
with strong expertise in
networking, device management, and automation . You’ll join Capsule’s IT team to ensure seamless daily operations across our infrastructure while leading initiatives that enhance
security, reliability, and scalability . You’ll manage and optimize Capsule’s Cisco Meraki network, MaaS360, Jamf‑managed Apple fleet, and cloud environments, automating repetitive tasks and strengthening compliance under
HIPAA
and
SOC 2
standards. This role is ideal for someone with
hands‑on networking and MDM experience
who wants to expand their impact through
cloud operations ,
AI‑assisted automation , and modern
infrastructure‑as‑code
practices. Key Responsibilities
Support and Maintain IT Systems: administer and monitor Capsule’s core IT systems to ensure high uptime and performance; manage user access, group policies, and endpoint configurations across macOS, Windows, and mobile devices; troubleshoot and resolve hardware, software, and networking issues efficiently. Networking Expertise: configure and maintain
Cisco Meraki
infrastructure including switches, wireless access points, and security appliances; manage VLANs, VPNs, and DHCP/DNS services; monitor network health, analyze traffic, and perform routine capacity planning; implement firewall rules, network segmentation, and zero‑trust access controls; support site expansions and remote offices by provisioning fiber uplinks, coordinating ISPs, and validating network redundancy. Automate and Streamline Operations: develop and maintain
PowerShell ,
Python , or
Bash
scripts to automate onboarding, device provisioning, and compliance reporting; implement lightweight automation to reduce manual workloads and improve service response times. Network and Cloud Administration: support Cisco Meraki devices, VPN setups, and network segmentation; maintain
AWS WorkSpaces
for remote employees including desktop image deployment and lifecycle management; assist in disaster‑recovery testing, backup validation, and infrastructure monitoring. Security and Compliance: deploy and manage
CrowdStrike Falcon
across all endpoints; monitor
SIEM dashboards , investigate alerts, and assist with vulnerability remediation; support compliance audits by maintaining accurate logs, access reports, and HIPAA/SOC 2 evidence. Qualifications
Bachelor’s degree or equivalent practical experience in IT, Computer Science, or related field. 3–5 years of system‑administration experience in a SaaS or cloud environment. Experience managing macOS/iOS fleets using
Jamf Pro
or similar MDM tools. Hands‑on experience with
Cisco Meraki ,
AWS WorkSpaces , and
CrowdStrike Falcon . Working knowledge of
IAM systems ,
VPNs , and
privilege management . Proficiency in
PowerShell ,
Python , or
Bash
scripting. Understanding of
HIPAA ,
SOC 2 , and data‑protection best practices. Strong troubleshooting, documentation, and communication skills. Benefits
Competitive salary and equity Health, Dental, and Vision Insurance Health and Commuter FSAs Flexible vacation policy
#J-18808-Ljbffr