Oregon State University
Manager: Communication Access
Oregon State University, Corvallis, Oregon, United States, 97333
2 days ago Be among the first 25 applicants
Position Details
Department:
Disability Access Services (MSA)
Position Title:
Manager 1-Student Servs
Job Title:
Manager: Communication Access
Appointment Type:
Professional Faculty
Job Location:
Corvallis
Benefits Eligible:
Full‑time, benefits eligible
Remote or Hybrid option:
Not specified
Job Summary Disability Access Services (DAS) is seeking a Communication Access Manager for a full‑time, 12‑month, professional faculty position. The Manager coordinates services to provide communication access to students and prospective students at OSU through accommodations that are reasonable, appropriate, and effective. Under the supervision of the Assistant Dean of Students and Director of DAS, the Manager serves as the campus lead for Deaf and Hard of Hearing (DHOH) students, collaborates with Equal Opportunity & Access (EOA) to assist departments with interpreters/transcribers, oversees the FM systems loan program, manages third‑party vendors for media captioning and audio description, directs the Lead Interpreter and Lead Transcriber, and carries a partial caseload of students while facilitating collaboration with faculty and departments on implementation of accommodations.
Key Responsibilities 45% Administrative Management & Accommodation Coordination
Receive and evaluate student communication accommodation requests submitted through the DAS AIM system for all OSU locations where students need academic/program access.
Guide transcribers and interpreters to contact faculty and others to gather information and prep materials to support timely implementation of services.
Manage requests for captioning and audio description by working with third‑party vendors for recorded media.
Contract and work with external vendors and agencies to ensure interpreting, transliterating, and/or real‑time transcribing/captioning assignments are covered.
Mediate disputes between students, faculty, and service providers.
Manage staff and vendors’ substitution requests to ensure communication access is available for the students.
Monitor accommodation usage by students, determine trends, and gather feedback to enhance service delivery.
Oversee the management of accessible technology, e.g., FM systems, external mics, transcriber laptops, etc.
Research/develop/update evaluation materials/methods and professional development activities for interpreters and transcribers.
Keep current on best practices in the field, specifically as related to what is happening regionally, nationally, and within the state of Oregon.
25% Supervision and Budget Responsibilities
Recruit, evaluate, hire, train, and supervise OSU interpreters and transcribers, ensuring alignment of skill sets with accommodation requests.
Interpret in classes as a substitute interpreter as needed.
Supervise student workers who work directly with post‑production captioning in DAS.
Assess the OSU interpreters’ knowledge of the Registry of Interpreters for the Deaf (RID)/National Association of the Deaf (NAD) Code of Professional Conduct, teaming procedures, and technical vocabulary.
Assess the transcribers’ understanding of and adherence to the Typewell Transcriber Code of Ethics.
Update and/or develop policies and procedures for interpreting, transcribing, and media captioning/audio description services.
Oversee communication access‑related budget.
Work closely with the DAS Operations Manager to onboard, monitor, and support vendors; review invoices, follow up on issues, and assist with bill‑backs to colleges/departments for services provided.
20% General Program Support
Generate creative and practical solutions to address current and emerging needs.
Maintain necessary records, produce reports, and analyze data and trends; enter case notes and service delivery data using the department database.
Collaborate with other university departments to ensure administrative processes are completed appropriately.
Support DAS by participating in university‑wide initiatives and programs.
Attend and actively participate in departmental meetings.
Collaborate and build rapport with students, academic colleges, divisions, and departments on campus.
Serve as the DAS expert for the university community, including instructors, on effective communication techniques and access strategies for consumers in the classroom, at events, and other campus settings.
Coordinate with colleges/departments regarding the needs of interpreters/transcribers/ CART providers in various settings.
10% Interpreter Duties/Responsibilities
Maintain “on‑call” status to make last‑minute changes in interpreter/transcriber schedules as needed due to illness or other emergencies.
Follow RID’s Code of Professional Conduct and implement ethically appropriate decisions to situations that arise.
Maintain interpreting skills as appropriate to the profession.
Perform other duties as assigned.
What You Will Need
Bachelor’s Degree in a related field (e.g., Liberal Arts, Communication, Psychology, Education) or completion of an interpreter training program – ASL Interpreting, ASL Studies, or Deaf Education.
Hold RID / NAD interpreting certification and meet State of Oregon license requirements.
Five years’ successful experience in expressive and receptive interpreting and transliterating at the post‑secondary level in a variety of settings, including STEM/advanced level classes.
Understanding of assistive technology used for communication access.
Experience in a supervisory or lead worker position.
Demonstrated organizational ability, especially related to managing daily details, multiple work tasks, and priorities under tight timelines.
Ability to problem‑solve while managing stressful, complex situations.
Commitment to promoting an inclusive work environment.
What We Would Like You To Have
Master’s degree in a related field – Interpreter for the Deaf; Rehabilitation Counselor: Deafness; or a Deafness‑related field.
Knowledge of universal/inclusive design concepts and experience with implementation.
Trained as a Typewell transcriber.
Working Conditions / Work Schedule
Primarily in an office environment but may be required to interpret in any environment to provide access primarily to students, and on occasion faculty, staff, and OSU community members.
Typical work hours are 8 am – 5 pm, Monday through Friday.
Occasional evening/weekend work may be required.
Pay Method Salary
Pay Period 1st through the last day of the month
Pay Date Last working day of the month
Recommended Full‑time Salary Range $55,000 – $65,000
Link To Position Description https://jobs.oregonstate.edu/position_descriptions/19943
Posting Detail Information
Posting Number:
P09544UF
Number of Vacancies:
1
Anticipated Appointment Begin Date:
01/05/2026
Posting Date:
11/03/2025
Closing Date:
11/17/2025
Special Instructions to Applicants When applying you will be required to attach the following electronic documents:
A resume
A cover letter indicating how your qualifications and experience have prepared you for this position.
You will also be required to submit the names of at least three professional references, their e‑mail addresses and telephone numbers as part of the application process.
For additional information please contact: Lauren Skousen lauren.skousen@oregonstate.edu 541-737-9035
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. Starting salary within the salary range will be commensurate with skills, education, and experience. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security‑sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job‑related pre‑employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our
Background Checks
website including the
for candidates
section for more details. If you have questions or concerns about the pre‑employment check, please contact OSU’s Employee and Labor Relations team at
employee.relations@oregonstate.edu .
Any required license and/or certification may be uploaded as License or Certification 1 or 2. The online application system will allow you to attach your license/certification if the PDF file is 9 MB or less. If over 9 MB in size, submit to contact person listed. The license and/or certification must be received by the closing date if not uploaded with your application.
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Position Details
Department:
Disability Access Services (MSA)
Position Title:
Manager 1-Student Servs
Job Title:
Manager: Communication Access
Appointment Type:
Professional Faculty
Job Location:
Corvallis
Benefits Eligible:
Full‑time, benefits eligible
Remote or Hybrid option:
Not specified
Job Summary Disability Access Services (DAS) is seeking a Communication Access Manager for a full‑time, 12‑month, professional faculty position. The Manager coordinates services to provide communication access to students and prospective students at OSU through accommodations that are reasonable, appropriate, and effective. Under the supervision of the Assistant Dean of Students and Director of DAS, the Manager serves as the campus lead for Deaf and Hard of Hearing (DHOH) students, collaborates with Equal Opportunity & Access (EOA) to assist departments with interpreters/transcribers, oversees the FM systems loan program, manages third‑party vendors for media captioning and audio description, directs the Lead Interpreter and Lead Transcriber, and carries a partial caseload of students while facilitating collaboration with faculty and departments on implementation of accommodations.
Key Responsibilities 45% Administrative Management & Accommodation Coordination
Receive and evaluate student communication accommodation requests submitted through the DAS AIM system for all OSU locations where students need academic/program access.
Guide transcribers and interpreters to contact faculty and others to gather information and prep materials to support timely implementation of services.
Manage requests for captioning and audio description by working with third‑party vendors for recorded media.
Contract and work with external vendors and agencies to ensure interpreting, transliterating, and/or real‑time transcribing/captioning assignments are covered.
Mediate disputes between students, faculty, and service providers.
Manage staff and vendors’ substitution requests to ensure communication access is available for the students.
Monitor accommodation usage by students, determine trends, and gather feedback to enhance service delivery.
Oversee the management of accessible technology, e.g., FM systems, external mics, transcriber laptops, etc.
Research/develop/update evaluation materials/methods and professional development activities for interpreters and transcribers.
Keep current on best practices in the field, specifically as related to what is happening regionally, nationally, and within the state of Oregon.
25% Supervision and Budget Responsibilities
Recruit, evaluate, hire, train, and supervise OSU interpreters and transcribers, ensuring alignment of skill sets with accommodation requests.
Interpret in classes as a substitute interpreter as needed.
Supervise student workers who work directly with post‑production captioning in DAS.
Assess the OSU interpreters’ knowledge of the Registry of Interpreters for the Deaf (RID)/National Association of the Deaf (NAD) Code of Professional Conduct, teaming procedures, and technical vocabulary.
Assess the transcribers’ understanding of and adherence to the Typewell Transcriber Code of Ethics.
Update and/or develop policies and procedures for interpreting, transcribing, and media captioning/audio description services.
Oversee communication access‑related budget.
Work closely with the DAS Operations Manager to onboard, monitor, and support vendors; review invoices, follow up on issues, and assist with bill‑backs to colleges/departments for services provided.
20% General Program Support
Generate creative and practical solutions to address current and emerging needs.
Maintain necessary records, produce reports, and analyze data and trends; enter case notes and service delivery data using the department database.
Collaborate with other university departments to ensure administrative processes are completed appropriately.
Support DAS by participating in university‑wide initiatives and programs.
Attend and actively participate in departmental meetings.
Collaborate and build rapport with students, academic colleges, divisions, and departments on campus.
Serve as the DAS expert for the university community, including instructors, on effective communication techniques and access strategies for consumers in the classroom, at events, and other campus settings.
Coordinate with colleges/departments regarding the needs of interpreters/transcribers/ CART providers in various settings.
10% Interpreter Duties/Responsibilities
Maintain “on‑call” status to make last‑minute changes in interpreter/transcriber schedules as needed due to illness or other emergencies.
Follow RID’s Code of Professional Conduct and implement ethically appropriate decisions to situations that arise.
Maintain interpreting skills as appropriate to the profession.
Perform other duties as assigned.
What You Will Need
Bachelor’s Degree in a related field (e.g., Liberal Arts, Communication, Psychology, Education) or completion of an interpreter training program – ASL Interpreting, ASL Studies, or Deaf Education.
Hold RID / NAD interpreting certification and meet State of Oregon license requirements.
Five years’ successful experience in expressive and receptive interpreting and transliterating at the post‑secondary level in a variety of settings, including STEM/advanced level classes.
Understanding of assistive technology used for communication access.
Experience in a supervisory or lead worker position.
Demonstrated organizational ability, especially related to managing daily details, multiple work tasks, and priorities under tight timelines.
Ability to problem‑solve while managing stressful, complex situations.
Commitment to promoting an inclusive work environment.
What We Would Like You To Have
Master’s degree in a related field – Interpreter for the Deaf; Rehabilitation Counselor: Deafness; or a Deafness‑related field.
Knowledge of universal/inclusive design concepts and experience with implementation.
Trained as a Typewell transcriber.
Working Conditions / Work Schedule
Primarily in an office environment but may be required to interpret in any environment to provide access primarily to students, and on occasion faculty, staff, and OSU community members.
Typical work hours are 8 am – 5 pm, Monday through Friday.
Occasional evening/weekend work may be required.
Pay Method Salary
Pay Period 1st through the last day of the month
Pay Date Last working day of the month
Recommended Full‑time Salary Range $55,000 – $65,000
Link To Position Description https://jobs.oregonstate.edu/position_descriptions/19943
Posting Detail Information
Posting Number:
P09544UF
Number of Vacancies:
1
Anticipated Appointment Begin Date:
01/05/2026
Posting Date:
11/03/2025
Closing Date:
11/17/2025
Special Instructions to Applicants When applying you will be required to attach the following electronic documents:
A resume
A cover letter indicating how your qualifications and experience have prepared you for this position.
You will also be required to submit the names of at least three professional references, their e‑mail addresses and telephone numbers as part of the application process.
For additional information please contact: Lauren Skousen lauren.skousen@oregonstate.edu 541-737-9035
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. Starting salary within the salary range will be commensurate with skills, education, and experience. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security‑sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job‑related pre‑employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our
Background Checks
website including the
for candidates
section for more details. If you have questions or concerns about the pre‑employment check, please contact OSU’s Employee and Labor Relations team at
employee.relations@oregonstate.edu .
Any required license and/or certification may be uploaded as License or Certification 1 or 2. The online application system will allow you to attach your license/certification if the PDF file is 9 MB or less. If over 9 MB in size, submit to contact person listed. The license and/or certification must be received by the closing date if not uploaded with your application.
#J-18808-Ljbffr