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SYSUSA, Inc

Junior Sales Development Representative

SYSUSA, Inc, Arlington, Texas, United States, 76000

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SYSUSA is a niche technology company with a vision to lead with wisdom, insight, and trust as a transformation partner empowering our customers to succeed in their missions through innovative solutions grounded in purposeful design and delivered with unwavering integrity. Our mission is to deliver intelligent, trustworthy solutions that align with our customers’ goals, elevate mission outcomes, and foster lasting partnerships.

As a ServiceNow Pure Play Partner, we ensure our solutions resonate with our vision and mission and align our customer goals to amplify their mission success and foster enduring partnerships.

Awarded the 2025 Fastest growing Private Company by INC. 5000, SYSUSA is looking to strengthen its sales team to continue its growth. We are offering a structured, merit-based advancement path. High-performing SDRs can progress through SDR levels (SDR 1- SDR IV) and transition into Account Executive roles. Promotions are based on performance metrics such as quota attainment, CRM utilization, collaboration, and professionalism—not tenure.

Role Description This is a full-time, on-site/hybrid role for a Sales Development Representative (SDR) located in Plano, Texas (Dallas-Fort Worth Metroplex) that is ideal for motivated, disciplined, and coachable professionals seeking to build a career in technology sales, particularly within the ServiceNow ecosystem.

The SDR plays a critical role in bridging Marketing and Sales by identifying, qualifying, and nurturing new business opportunities, generating leads, managing inside sales activities, and supporting overall sales efforts. Working closely with Account Executives (AEs) to ensure alignment with territory strategies and pipeline goals by leveraging tools such as HubSpot and ZoomInfo for data-driven outreach.

This role involves daily communication and outreach to potential clients, nurturing relationships, and collaborating with the business development team to achieve sales targets. The role requires maintaining accurate records of sales activities and a thorough understanding of the company's solutions and services to effectively communicate their benefits to prospects.

Primary Responsibilities

Conduct outbound prospecting via phone, email, and LinkedIn

Research and segment target accounts; enrich contact data using ZoomInfo

Manage outreach sequences and track engagement metrics in HubSpot CRM

Collaborate with Account Executives to support territory planning and meeting preparation

Partner with Marketing to execute targeted campaigns and lead-nurture initiatives

Participate in ongoing training to enhance product knowledge and sales skills

Maintain accurate CRM records and adhere to SYSUSA’s sales process standards

Qualifications

1-2 years of experience in Sales Development, Business Development, or Inside Sales (preferred)

Bachelor’s degree in business, Marketing, Communications, or related field

Performance Expectations

Inside Sales, Sales, and Business Development skills

Excellent Communication skills, both written and verbal

Ability to work in an on-site team/hybrid environment in the Dallas-Fort Worth Metroplex

Strong organizational skills and attention to detail

Meet or exceed Sales Accepted Leads (SALs) targets

Ensure CRM data is current, complete, and actionable

Engage consistently in training and coaching sessions

Demonstrate cross-functional collaboration and responsiveness

Experience in the technology or consulting services industry is a plus

Seniority Level Entry level

Employment Type Full-time

Job Function Sales and Business Development

Industries Business Intelligence Platforms

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