Learning & Development System Administrator

* Serve as the system owner for L&D system processes, including access provisioning, global configuration alignment, data quality, and user support troubleshooting.* Execute and communicate plans for LMS upgrade projects as required. Member of the Pfizer LMS Center of Excellence.* Establish systematic approaches to ensure compliance with Personnel and Training Management (PTM) activities and documentation.* Assure training records, curricula, instructors’ qualification, SOPs classification, and training modules are current and accurate.* Upload, manage, and organize training content as per global SOPs and local owner input.* Assure training records and documents are maintained in accordance with Pfizer standards.* Resolve identified LMS issues independently or by escalating as needed.* Oversee curricula, catalogs, and assignment profiles master data and online content processes.* Prepare status reports/dashboard on system usage, compliance, and task completion.* Routinely audit LMS and training documentation to ensure data accuracy and compliance.* Develop a comprehensive Site Annual Training Plan, including GMP training and other curriculum topics.* Perform site operations assessments and update necessary documents.* Manage technology and resources for effective technical training delivery.* Support Subject Matter Experts (SME) in determining team/area/department training status before assigning GMP tasks.* Collaborate with teams and SMEs to ensure proper training and assessments for Aseptic SOPs and GMP topics.* Partner with Area Supervision to manage learning assessment failures and implement processes.* Create and coach SMEs to develop training materials, enhancing site performance.* Investigate learning gap deviations, recommend solutions, and propose training improvements for continuous improvement.* Maintain knowledge of Good Manufacturing Practices and stay updated on regulatory and compliance issues.* Support the achievement of site Learning and Development initiatives.* Support the site, internal, and external audits by providing official LMS reports as requested.* BA/BS degree with any years of experience, or Associate's degree with 4+ years of experience, or high school diploma (or equivalent) with 6+ years of relevant experience* Previous experience in Leaning Management System administration and functionality.* High aptitude and proficiency with computerized systems required* Excellent communication skills, both oral and written* Solid understanding of GMP and Regulatory Training compliance* Experience in Technical Training Skills* Proficiency in MS Office, especially Word and PowerPoint* Strong organizational and time management skills* Analytical problem solving and troubleshooting skills* Experience with creating and executing database reports* Skilled at creating tools and templates to help streamline processes and information exchange* Experience in and a solid understanding of pharmaceutical and/or manufacturing industry processes and regulatory compliance* Experience with the SAP “Success Factors” Learning Management System* Experience in curriculum design for developing and delivering training programs* Knowledge of GMP and Regulatory Training compliance* Demonstrated skill in managing and editing existing relational databases and/or manipulating existing data* Understanding of adult learning theory* Experience in continuous improvement projects.* Strong communication and interpersonal skills.* Ability to work independently and as part of a team.* Strong organizational and time management skills.* Strong problem-solving skills and attention to detail* Ability to adapt to changing priorities and manage multiple tasks* Strong interpersonal skills and the ability to work effectively with diverse teams* Demonstrated ability to lead and mentor others* Mathematical calculation and complex data analysis ability.* Occasionally lift a computer system and/or instrument up to 50 pounds.* Use a computer terminal for up to 8 hours per shift, work around moving equipment.* Primary work schedule is Day shift, Monday – Friday.* Evenings, weekends and holidays may be required, as needed to support manufacturing processes at the Rocky Mount site.* Must be able to wear proper gowning and PPE in laboratory and manufacturing areas as required to meet GMP and/or OSHA requirements.* Minimal travel may be required.**EEO & Employment Eligibility**Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.

Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.

Pfizer is an E-Verify employer.

This position requires permanent work authorization in the United States.Pfizer endeavors to make

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