Mobile Office Assistant Job at Forrest Solutions in Dallas

We’re looking for a dependable, adaptable, and highly organized Mobile Associate to join our team and support daily business operations across nine client sites in the Dallas, Texas area.

As a Mobile Associate, you will travel between offices to ensure seamless daily operations, delivering exceptional service and maintaining high standards of professionalism at every site. The ideal candidate is proactive, client-focused, and comfortable working both independently and collaboratively in fast-paced settings, while embracing the variety and pace that come with supporting multiple teams.

Position Title: Mobile Associate

Location: Dallas, TX (Multiple Client Sites to include Dallas, Coppell & Plano)

Job Type: Full-Time

Pay Rate: $23.00 - $24.00/hr

Shift: Varying 8-hour shift between 7:00am - 7:00pm (Monday - Friday)

Key Responsibilities

Responsibilities may include reception, hospitality, facilities coordination, mailroom and administrative support, inventory management, and print services. A reliable mode of transportation and comfort working in different environments are essential for success in this role.

Mobile Shift Coverage

• Travel to client locations across Dallas and surrounding areas to provide short-term coverage for employee absences, special projects, or peak business periods.
• Coordinate daily assignments with workforce management to ensure timely arrival at designated sites.
• Be prepared to work in both front-of-house (reception, client interaction) and back-of-house (support services, facilities, print production) environments.
• Maintain office organization and ensure a welcoming, professional environment.
• Maintain a high level of flexibility and professionalism in unfamiliar or changing settings.
• Adapt quickly to different workflows, systems, and client expectations
• Uphold company service standards and foster positive client relationships

Reception & Front Desk Support

• Serve as the first point of contact for clients and visitors by greeting them warmly, managing visitor logs, and issuing badges.
• Answer phones, transfer calls, take messages, and handle inquiries in a courteous and efficient manner.
• Monitor the front desk area to ensure it remains clean, organized, and professional at all times.
• Provide directions and assistance to guests, vendors, and staff as needed.

Conference Services & Hospitality

• Assist in the setup and breakdown of conference rooms, including arranging furniture, setting up audio-visual equipment, and stocking necessary supplies.
• Coordinate catering deliveries, set up refreshments, and ensure rooms are clean and guest-ready before and after meetings.
• Monitor ongoing meetings to provide any necessary in-room support, including adjusting lighting, temperature, or AV equipment.

Light Facilities Support

• Assist with small-scale office moves, workstation setups, furniture rearrangement, and other light facilities-related tasks.
• Perform walk-throughs to identify any maintenance issues and report them to appropriate site contacts.
• Restock common area supplies and ensure facility cleanliness in collaboration with onsite staff.

Mailroom Operations

• Receive, sort, and deliver incoming mail and packages throughout the site.
• Prepare outgoing shipments using postal and courier services, including labeling, manifesting, and ensuring timely pick-up.
• Track inbound and outbound items using mail tracking software or manual logs when applicable.
• Maintain cleanliness and organization of mailroom areas.

Administrative & Inventory Control

• Support office teams with clerical tasks such as data entry, filing, scanning, supply ordering, and calendar management.
• Monitor office supplies and re-order or restock as needed to ensure consistent availability.
• Maintain up-to-date inventory logs for office materials, hospitality items, or specialized supplies based on site needs.
• Assist with document handling and secure storage of confidential materials.

Print, Copy & Binding Services

• Operate high-volume printers, copiers, and binding equipment for internal or client-facing print jobs.
• Review print requests for accuracy, formatting, and quality before delivery.
• Perform light maintenance on print equipment, including replacing toner and clearing paper jams.
• Ensure timely completion of printing tasks and proper packaging or distribution.

Qualifications

• 2–3 years of professional experience in office support, hospitality, facilities, or administrative services (legal or corporate setting preferred)
• Proficiency with Microsoft Office Suite and general office technology (copiers, phone systems, mail tracking tools, etc.)
• Strong customer service and interpersonal skills with a client-first attitude
• Highly organized and adaptable with the ability to multitask in fast-paced environments
• Must have a valid driver’s license or consistent access to reliable transportation
• Ability to lift up to 50 lbs and work on your feet for extended periods
• Ability to maintain discretion and confidentiality with sensitive information

Core Competencies:

• Client Focused: Prioritizes the needs of internal and external clients with professionalism and care
• Dependable & Punctual: Reliable and timely with commitments and schedule adherence
• Flexible & Adaptable: Thrives in dynamic environments and can switch roles quickly as needed
• Detail-Oriented: Maintains accuracy in tasks such as printing, scheduling, and inventory management
• Effective Communicator: Clearly conveys updates and feedback both verbally and in writing
• Tech-Savvy: Comfortable using digital tools, platforms, and office equipment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.