Medical Front Desk Receptionist (Lowell)
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
As a seasonal Client Service Professional / Receptionist, you’ll help clients make confident, informed decisions about their lives, careers, and money. You’ll build strong client relationships and focus on wowing clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients as they would like to be scheduled.
- Help ensure all clients’ needs have been met during service both in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
- Experience working in a fast‑paced environment.
- Previous experience in a customer‑service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with the ability to use Microsoft Office.
Why Work for Us
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
Additional Information
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industries: Retail
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H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.