Welcome to H&R Block – a company that believes in the power of people helping people. We create a culture where everyone feels connected and valued, and we are committed to continuous improvement through our Block Next initiative.
Seasonal Client Service Professional/Receptionist
As a seasonal Client Service Professional/Receptionist, you will focus on delivering a welcoming experience for our clients both in-person and virtually. You’ll manage front‑desk operations, coordinate client appointments, and provide exceptional customer service that reflects our commitment to client confidence and satisfaction.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service both in person, over the phone, or virtually.
- Maintain office cleanliness and the organized availability of resources with team members.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Ability to multi‑task and strong organizational and time‑management skills.
- Computer proficiency and ability to use Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to additional eligibility requirements).
- Click here to checkout all available benefits.
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.