Receptionist at H&R Block
Are you passionate about helping people feel confident in their finances? H&R Block, an equal‑opportunity employer that values the power of people helping people, invites you to join our team.
About H&R Block
Our purpose is to provide help and inspire confidence in clients, associates, and communities worldwide. We operate a high‑performing, connected culture, and are committed to our long‑term strategy known as Block Next, which focuses on innovation, client experience, and sustainable growth.
Typical Day
As a Seasonal Client Service Professional/Receptionist you will be the first point of contact, building client relationships and ensuring a seamless experience. You will welcome clients in person, over the phone, or virtually, match them with the correct tax professional, schedule appointments, and guarantee that all client needs are met.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience (preferred)
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service, whether in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Complete other duties as assigned
Your Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer‑service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Wellness program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support
- Various discounts on everyday items and services
- Medical coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility applies)
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you are looking to make an impact, H&R Block is the place for you.