Join H&R Block as a Receptionist
Location: Rockport, TX
Join us as a seasonal Client Service Professional/Receptionist to help clients navigate their tax and financial needs. You will greet clients, answer phones, match them with the right tax professional, schedule appointments, ensure client needs are met, maintain office cleanliness, and perform other duties as assigned.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all client needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience (preferred)
- Previous experience in a customer service environment
- Experience working in a fast‑paced environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficient with the ability to use Microsoft Office
Why Work for Us
We invest in our people by committing to their total well‑being. Our benefits include an Employee Assistance Program, well‑being program "BetterYou", neurodiversity and caregiver support, discounts on everyday items and services, medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
Community
At H&R Block we remain committed to building a Connected Culture – a safe environment where everyone can bring their authentic selves to work and feel they belong.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Additional Information
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industries: Retail
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Sponsored Job #42969.