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Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
A Typical Day
As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future. Helping others is what we do best, and you will see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferred times.
- Ensure all clients’ needs have been met during service in person, over the phone, or virtually.
- Maintain office cleanliness and organize resources with team members.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales or marketing experience (preferred).
Desired Experience and Skills
- Experience working in a fast‑paced environment.
- Previous experience in a customer‑service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with the ability to use Microsoft Office.
Why Work for Us
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
Equitable Employment
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.