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Pacwest Freight

Director of Carrier Sales/Brokerage Operations

Pacwest Freight, Vancouver, Washington, United States, 98662

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Director of Carrier Sales/Brokerage Operations

3 days ago Be among the first 25 applicants This range is provided by Pacwest Freight. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$100,000.00/yr - $130,000.00/yr Additional compensation types

Commission Pacwest Freight is a Pacific Northwest–born brokerage built on relationships, reliability, and real-time execution. We connect shippers with trustworthy capacity across truckload, LTL, and drayage, pairing deep carrier partnerships with a hands-on, no-excuses service model. Our team is people-first and data-driven—combining transparent communication, smart pricing, and responsive 24/7 coverage to deliver freight safely, on time, and with integrity. At Pacwest, we keep it simple: do what we say, own the outcome, and make our customers look great. We’re seeking a player-coach to scale our truckload brokerage by leading carrier sales and day-to-day operations while opening, growing, and retaining revenue with shipper customers. You’ll own the P&L for your book and team, build repeatable processes, and drive margin through smart pricing, reliable capacity, and exceptional service. What You’ll Do Own revenue & margin:

Set and hit monthly GP targets; manage pricing, mix, and lane strategy to expand contribution margin. Build & lead the team:

Recruit, train, and coach carrier reps and ops staff; set KPIs, cadences, and career paths. Grow your book:

Activate and expand existing shipper relationships; prospect and close new logos and lanes. Carrier strategy:

Develop core carrier and dedicated capacity programs; improve tender acceptance and reduce fall-off. Data-driven management:

Run a weekly performance rhythm (pipelines, GP, service KPIs); forecast demand/capacity. Customer experience:

Improve OTIF, visibility, and communication; lead QBRs and continuous improvement with key accounts. What You’ll Bring Proven book of business:

Active, portable** relationships with

shipper customers

you can lawfully develop and grow; history of producing meaningful, repeatable GP. New-logo acquisition:

Documented track record opening net-new accounts and scaling lanes from pilot to core. Brokerage leadership:

5–10+ years in TL brokerage with 3–5+ years leading carrier sales/ops teams; player-coach DNA. P&L & KPI fluency:

Comfortable setting targets and managing to GP, margin %, load count/rep, tender acceptance, OTP/OTD, claims ratio, and DSO. Carrier network:

Deep relationships and strategies across OTR, regional, and niche capacity (expedite, reefer, flatbed, intermodal/dray, as applicable). Integrity & compliance:

Thorough knowledge of brokerage regulations and best practices. Note on portability:

We respect legal/contractual obligations. “Portable” means relationships you can engage

in compliance

with any non-solicit or confidentiality agreements. Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Sales, Customer Service, and Supply Chain Industries Transportation, Logistics, Supply Chain and Storage and Truck Transportation Referrals increase your chances of interviewing at Pacwest Freight by 2x Inferred from the description for this job

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