Azazie, Inc.
Director of Warehouse & Logistics (North America)
Azazie, Inc., Carol Stream, Illinois, United States, 60158
Director of Warehouse & Logistics (North America)
AZAZIE is a leading DTC e‑tailer offering made‑to‑order bridal gowns and accessories. The Director of Warehouse & Logistics will oversee all warehousing, fulfillment, and transportation operations across company‑owned facilities in California, Illinois, Canada, and third‑party logistics (3PL) partners in North America. This role ensures efficient, accurate, and scalable operations that meet customer demand and support overall business growth. *Must be available to work Monday - Friday from 8am - 5pm* Responsibilities and Duties
Direct and oversee all warehouse and QC operations across North American sites (CA, IL, and Canada). Manage relationships and performance with 3PL partners to ensure service levels, cost efficiency, and on‑time delivery. Develop and implement best practices for warehouse operations, inventory accuracy, and order fulfillment. Drive continuous improvement initiatives to enhance efficiency, reduce costs, and improve accuracy and speed. Oversee inbound and outbound logistics to optimize freight costs, delivery times, and carrier performance. Partner cross‑functionally with Supply Chain, Customer Service, and Merchandising teams to ensure seamless flow of goods and information. Establish and track KPIs related to fulfillment, shipping accuracy, and delivery performance. Evaluate and integrate technology solutions (WMS, TMS, automation tools) to increase operational visibility and efficiency. Ensure compliance with safety, regulatory, and company standards across all warehouse operations. Manage and develop warehouse leadership teams, fostering a culture of accountability and continuous improvement. Develop and manage operational budgets and workforce planning to support current and future business needs. Qualifications
Bachelor’s degree preferred; 10+ years of experience in warehouse, logistics, or supply chain management, including multi‑site leadership or equivalent experience. Experience in consumer goods, preferably e‑commerce. Proven experience developing, implementing, and improving complex processes within an organization. Experience managing key metrics with demonstrated ability to share insight from data with key stakeholders. Proven experience managing 3PL partnerships and large‑scale distribution operations. Strong analytical, organizational, and project management skills. Experience implementing process improvements and operational systems (e.g., WMS/TMS). Excellent leadership, communication, and cross‑functional collaboration skills. Proven experience building and managing a high‑performing management team. Excellent communication, time management, and organizational skills. Physical Requirements
While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, and color vision. Equal Employment Opportunity
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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AZAZIE is a leading DTC e‑tailer offering made‑to‑order bridal gowns and accessories. The Director of Warehouse & Logistics will oversee all warehousing, fulfillment, and transportation operations across company‑owned facilities in California, Illinois, Canada, and third‑party logistics (3PL) partners in North America. This role ensures efficient, accurate, and scalable operations that meet customer demand and support overall business growth. *Must be available to work Monday - Friday from 8am - 5pm* Responsibilities and Duties
Direct and oversee all warehouse and QC operations across North American sites (CA, IL, and Canada). Manage relationships and performance with 3PL partners to ensure service levels, cost efficiency, and on‑time delivery. Develop and implement best practices for warehouse operations, inventory accuracy, and order fulfillment. Drive continuous improvement initiatives to enhance efficiency, reduce costs, and improve accuracy and speed. Oversee inbound and outbound logistics to optimize freight costs, delivery times, and carrier performance. Partner cross‑functionally with Supply Chain, Customer Service, and Merchandising teams to ensure seamless flow of goods and information. Establish and track KPIs related to fulfillment, shipping accuracy, and delivery performance. Evaluate and integrate technology solutions (WMS, TMS, automation tools) to increase operational visibility and efficiency. Ensure compliance with safety, regulatory, and company standards across all warehouse operations. Manage and develop warehouse leadership teams, fostering a culture of accountability and continuous improvement. Develop and manage operational budgets and workforce planning to support current and future business needs. Qualifications
Bachelor’s degree preferred; 10+ years of experience in warehouse, logistics, or supply chain management, including multi‑site leadership or equivalent experience. Experience in consumer goods, preferably e‑commerce. Proven experience developing, implementing, and improving complex processes within an organization. Experience managing key metrics with demonstrated ability to share insight from data with key stakeholders. Proven experience managing 3PL partnerships and large‑scale distribution operations. Strong analytical, organizational, and project management skills. Experience implementing process improvements and operational systems (e.g., WMS/TMS). Excellent leadership, communication, and cross‑functional collaboration skills. Proven experience building and managing a high‑performing management team. Excellent communication, time management, and organizational skills. Physical Requirements
While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, and color vision. Equal Employment Opportunity
Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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