Sam's Club
Job Title and Company
(USA) Tire and Battery Service Advisor
at Sam's Club
Base Pay Range $20.00/hr - $27.00/hr
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality, and demonstrates knowledge of point‑of‑sale systems, phone and in‑person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience in the TBC area and modeling high‑quality service and products, developing, influencing and inspiring others to work in a style that is respectful, supportive and team‑oriented, understanding the roadblocks and assisting in training team members.
Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulty and feedback.
Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping developing and mentoring others, recognizes others contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Act with Integrity: Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short‑term and long‑term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location Primary Location: 750 Keeaumoku St, Honolulu, HI 96814‑3014, United States of America
Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other (Retail)
Benefits
Health benefits including medical, vision, and dental coverage.
401(k) and stock purchase plans.
Paid time off (PTO), parental leave, family care leave, bereavement, jury duty, and voting leave.
Short‑term and long‑term disability insurance.
Company discounts.
Military leave pay.
Adoption and surrogacy expense reimbursement.
Live Better U – company‑paid education benefit program for full‑time and part‑time associates.
#J-18808-Ljbffr
at Sam's Club
Base Pay Range $20.00/hr - $27.00/hr
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality, and demonstrates knowledge of point‑of‑sale systems, phone and in‑person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards and problems with products, services and work areas, completes paperwork logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience in the TBC area and modeling high‑quality service and products, developing, influencing and inspiring others to work in a style that is respectful, supportive and team‑oriented, understanding the roadblocks and assisting in training team members.
Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulty and feedback.
Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping developing and mentoring others, recognizes others contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Act with Integrity: Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short‑term and long‑term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills and supports others through change.
Minimum Qualifications
Valid state‑issued driver's license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Location Primary Location: 750 Keeaumoku St, Honolulu, HI 96814‑3014, United States of America
Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other (Retail)
Benefits
Health benefits including medical, vision, and dental coverage.
401(k) and stock purchase plans.
Paid time off (PTO), parental leave, family care leave, bereavement, jury duty, and voting leave.
Short‑term and long‑term disability insurance.
Company discounts.
Military leave pay.
Adoption and surrogacy expense reimbursement.
Live Better U – company‑paid education benefit program for full‑time and part‑time associates.
#J-18808-Ljbffr