Upward Bound House
Case Manager, Bringing Families Home
Upward Bound House, El Segundo, California, United States, 90245
Organizational Overview
Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading services provider and advocates for lasting solutions.
Summary The Bringing Families Home Subsidy program (BFH) provides rapid re‑housing and case management services to families in the child welfare system, including families in receipt of voluntary supervision to prevent removal. The goal is to significantly reduce the number of families in the child welfare system experiencing homelessness.
Essential Functions
Conduct comprehensive intake and assessments of participants to develop a Housing Case Plan.
Coordinate and provide care and services that are safe, timely, efficient, equitable, and client‑centered.
Assist participants achieve wellness and autonomy through case management services, including providing resources, counseling, making referrals, and tracking progress.
Recertify participants every 3 months to determine progress.
Educate participants and apply a step‑down approach to decreased rental assistance over time, leading to self‑sufficiency.
Link participants to services and programs that provide specialized care (e.g., mental health, substance use, domestic violence, childcare, employment).
Assist participants in all aspects of locating and securing permanent housing (identifying resources, negotiating with landlords, processing applications, advocating, coordinating enrollment/leasing).
Document and maintain up‑to‑date information on services provided within 48 hours of interaction in the HMIS.
Maintain electronic and hard copy case records.
Perform rent calculations for rental assistance programs and counsel participants on rent, security deposit, and lease provisions.
Network with new owners, landlords, and property managers to discuss UBH’s rental assistance and placement.
Educate landlords on short/medium‑term and long‑term rental subsidy programs, encouraging participation.
Perform inspections and post acceptance of unit for habitability standards, including safety and security, ensuring the FMR are within contractual obligations and negotiating rent when necessary.
Provide advocacy as needed to address barriers between landlord and participant, working in tandem with the stabilization team.
Participate in staff meetings, case reviews, and other relevant activities.
Attend community meetings, events, workshops, and other assigned meetings.
Other duties as assigned.
Qualifications
Bachelor’s Degree in Human Services (e.g., psychology, social work, sociology or related field) required.
Minimum of 2 years’ experience working with unhoused populations; homeless families preferred.
Demonstrated knowledge of fair housing laws and practices.
Knowledge of the child welfare system preferred.
Exhibit high level of professionalism.
Understanding of best practice approaches including Housing First, Motivational Interviewing, Harm Reduction, and Trauma‑Informed Care.
Strong written and verbal communication skills.
Ability to maintain personal and professional boundaries.
Highly motivated self‑starter with the ability to work in a high‑pressure environment.
Experience working with a diverse population; sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness.
Ability to respond responsibly in emergency and crisis situations.
Intermediate proficiency in Windows Office Suite programs and a data management system (HMIS preferred).
Position requires travel primarily in Los Angeles County.
Knowledge of community resources.
Valid California driver’s license and proof of auto insurance.
Mandatory Requirements
Employment Eligibility Verification
Reliable transportation
Updated tuberculosis test
Successful completion of background screening
CPR/First Aid training
Must have Valid CA Driver's License
Must provide proof of insurance coverage
Must be able to qualify for UBH drivers’ insurance coverage
Responsibilities Common To All Agency Employees
Maintain a safe work environment and confidentiality at all times.
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
Organize and prioritize multiple activities to meet all external and internal deadlines.
Maintain professional demeanor that reflects positively on the agency.
Demonstrate respect and courtesy toward others.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Respond in a timely manner in all aspects of communication.
Work with average supervision.
Perform other duties as assigned.
#J-18808-Ljbffr
Summary The Bringing Families Home Subsidy program (BFH) provides rapid re‑housing and case management services to families in the child welfare system, including families in receipt of voluntary supervision to prevent removal. The goal is to significantly reduce the number of families in the child welfare system experiencing homelessness.
Essential Functions
Conduct comprehensive intake and assessments of participants to develop a Housing Case Plan.
Coordinate and provide care and services that are safe, timely, efficient, equitable, and client‑centered.
Assist participants achieve wellness and autonomy through case management services, including providing resources, counseling, making referrals, and tracking progress.
Recertify participants every 3 months to determine progress.
Educate participants and apply a step‑down approach to decreased rental assistance over time, leading to self‑sufficiency.
Link participants to services and programs that provide specialized care (e.g., mental health, substance use, domestic violence, childcare, employment).
Assist participants in all aspects of locating and securing permanent housing (identifying resources, negotiating with landlords, processing applications, advocating, coordinating enrollment/leasing).
Document and maintain up‑to‑date information on services provided within 48 hours of interaction in the HMIS.
Maintain electronic and hard copy case records.
Perform rent calculations for rental assistance programs and counsel participants on rent, security deposit, and lease provisions.
Network with new owners, landlords, and property managers to discuss UBH’s rental assistance and placement.
Educate landlords on short/medium‑term and long‑term rental subsidy programs, encouraging participation.
Perform inspections and post acceptance of unit for habitability standards, including safety and security, ensuring the FMR are within contractual obligations and negotiating rent when necessary.
Provide advocacy as needed to address barriers between landlord and participant, working in tandem with the stabilization team.
Participate in staff meetings, case reviews, and other relevant activities.
Attend community meetings, events, workshops, and other assigned meetings.
Other duties as assigned.
Qualifications
Bachelor’s Degree in Human Services (e.g., psychology, social work, sociology or related field) required.
Minimum of 2 years’ experience working with unhoused populations; homeless families preferred.
Demonstrated knowledge of fair housing laws and practices.
Knowledge of the child welfare system preferred.
Exhibit high level of professionalism.
Understanding of best practice approaches including Housing First, Motivational Interviewing, Harm Reduction, and Trauma‑Informed Care.
Strong written and verbal communication skills.
Ability to maintain personal and professional boundaries.
Highly motivated self‑starter with the ability to work in a high‑pressure environment.
Experience working with a diverse population; sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness.
Ability to respond responsibly in emergency and crisis situations.
Intermediate proficiency in Windows Office Suite programs and a data management system (HMIS preferred).
Position requires travel primarily in Los Angeles County.
Knowledge of community resources.
Valid California driver’s license and proof of auto insurance.
Mandatory Requirements
Employment Eligibility Verification
Reliable transportation
Updated tuberculosis test
Successful completion of background screening
CPR/First Aid training
Must have Valid CA Driver's License
Must provide proof of insurance coverage
Must be able to qualify for UBH drivers’ insurance coverage
Responsibilities Common To All Agency Employees
Maintain a safe work environment and confidentiality at all times.
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
Organize and prioritize multiple activities to meet all external and internal deadlines.
Maintain professional demeanor that reflects positively on the agency.
Demonstrate respect and courtesy toward others.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Respond in a timely manner in all aspects of communication.
Work with average supervision.
Perform other duties as assigned.
#J-18808-Ljbffr