Desktop Support Specialist

Duration 6-month contract- this is not able to convert.

Pay Rate $29.00

Must haves

3 years of experience in an IT support or desktop support role

3 years of experience with Tier 1 troubleshooting

Cisco or Webex, Teams, Zoom

Microsoft Office products

3 years of experience with any ticketing system

3 years of experience with deskside support

Hardware setup, conference room set up, monitor/desk set up

Proficient in Microsoft Office365

Strong time management skills and ability to function at a high level

Experience with Conference room set up/Audio Visual Support

Plusses Experience with Citrix or other VDI environments

Day-to-day Insight Global is seeking a Desktop Technician to work for a client out of the Kansas City area. This role will be on site 5 days a week supporting the Headquarter location and a few other locations remotely. You will be joining a team of around 12 people to help support internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. This position is looking to start immediately for a 6-month contract to help with the uptake in desktop support tickets following a new PC rollout.

Seniority level Associate

Employment type Contract

Job function Information Technology

Industries Insurance

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