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GE Vernova

Customer Portfolio Manager CPM TX

GE Vernova, Lansing, Michigan, United States

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Pay Base pay range: $119,600.00/yr – $199,400.00/yr.

Job Description Summary Our mission is BIG.

Our TRANSFORMATION is key – bringing the right businesses together to LEAD the ENERGY TRANSITION.

Our TEAM is ready.

Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, provides more advanced, cleaner, and efficient power that people depend on today and builds the energy technologies of the future.

What Impact You’ll Make As the Site Customer Portfolio Manager located in or near the Michigan area, with a dynamic customer base, you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power.

You will be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, fulfill service agreement obligations, fixed‑price, and time‑and‑material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams. High levels of operational judgment are required to achieve objectives.

What you’ll do

Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity.

Develop and own site customer communication plan, coordinate and facilitate regular "Customer meetings" reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer.

Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE.

Be responsible for developing outage scope/communicating scope to the field services team.

Be responsible for outage/non‑outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable.

Provide leadership in owning and driving all emergent/forced outage matters to resolution.

Prepare, organize, and facilitate pre‑outage planning meetings, post‑outage meetings and outage milestone meetings including On‑Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the GE network.

Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure.

What you’ll bring: Basic Qualifications

Bachelor’s Degree from an accredited University (or an Associate’s degree from a college or 7 years of experience in a power generation industry).

Minimum of 5 years of related Power Outage Management or Technical Field with Heavy Duty / Gas Turbine and/or Steam Power experience.

Other Eligibility Requirements

Ability to travel up to 25 % of the time to various sites in Michigan and Northern Illinois.

National relocation is offered within the US.

Must be legally authorized to work in the United States.

What Will Make You Stand Out

Passion for leading by example with a commercial mindset for engineering, exceptional communication skills, time management and leadership within a proactive environment including advanced knowledge in Microsoft tools such as Excel and PowerPoint.

Experience with Lean Standard Work/Process Improvement, high level of operational judgment to achieve the position’s objectives and strong experience in Lean processes living the SQDC principals.

Benefits Available To You

Compensation & benefits designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.

Programs that support a healthy, balanced lifestyle.

Opportunities to grow your career through continued on‑the‑job learning and development.

About GE Vernova Gas Power GE Vernova’s Gas Power business engineers advanced, efficient natural gas‑powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future.

It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base.

Compensation & Eligibility For U.S.‑based candidates only, the base pay range for this position is $119,600 – $199,400 USD Annual.

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, geographic location, and skill set.

This position is also eligible for a 15 % annual performance bonus.

The position will remain open on the career website until at least 11/6/2025.

Geographic differential ranges: 110 %, 120 % or 130 % of salary in certain areas of the USA.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse‑based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.

Retirement benefits include the GE Retirement Savings Plan, a tax‑advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, and access to Fidelity resources and planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time‑off for vacation or illness.

Each sponsor reserves the right to modify its benefit plans at any time. This document does not create a contract of employment.

Equal Opportunity Employer Statement GE Vernova is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening.

Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance & Remote Option Relocation assistance is provided.

This is a remote position.

Application Deadline November 14, 2025

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Finance and Sales

Industries Electric Power Generation

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