H&R Block is hiring: Receptionist in University Heights

Receptionist — H&R Block

Join to apply for the Receptionist role at H&R Block. Our company values people helping people and strives to provide help and inspire confidence in our clients, associates, and communities everywhere.

Our Company

We believe in a high-performing, connected culture where everyone feels like they belong. We are committed to continuous improvement and long-term growth through innovation, client experience, and sustainability.

A Typical Day

Helping others is what we do best. As a seasonal Client Service Professional/Receptionist, you will focus on wow clients now and in the future. You will manage client interactions and support the tax team.

It would be even better if you also had...

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

What you'll bring to the team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Your Expertise

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

Why work for us

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, Employee Stock Purchase Plan

The Community You Will Join

We remain committed to building a Connected Culture where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.