H&R Block is hiring: Receptionist in Sterling Heights

Receptionist at H&R Block

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also value a high‑performing, connected culture where everyone feels like they belong.

About the Role

You will be a seasonal Client Service Professional/Receptionist. Your day will include answering phones, greeting clients, matching them with the appropriate tax professional, scheduling appointments, ensuring client needs are met in person, over the phone, or virtually, and maintaining office cleanliness and organization.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service (both in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Required Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (desired but not mandatory)

Desired Experience & Skills

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements)
• Click here to checkout all available benefits

Community

We remain committed to building a Connected Culture—trust, care, and connections guide how we work together and create an environment where everyone feels safe to bring their authentic self to work every day.

Equal Opportunity Employer

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.