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H&R Block

H&R Block is hiring: Receptionist in Mattoon

H&R Block, Mattoon, IL, United States, 61938

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Receptionist

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About H&R Block

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business through our long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

Typical Day

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future, building client relationships that grow stronger each year.

It would be even better if you also had…

  • High school diploma or equivalent
  • Ability to work flexible schedule and/or in multiple locations
  • Sales/marketing experience

What you'll bring to the team

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best‑suited tax professional for their needs
  • Schedule clients as they prefer
  • Ensure all client needs are met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Your Expertise

  • Experience working in a fast‑paced environment
  • Previous experience in a customer service environment
  • Ability to multi‑task
  • Strong organizational and time‑management skills
  • Computer proficient with the ability to use Microsoft Office

Benefits and Pay

Pay Range: $11.00 – $27.00/Hr. Local minimum wage laws apply. Successful candidates may participate in incentive compensation plans and enroll in medical and prescription drug coverage, the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, and other benefits. Full details are available upon request.

Sponsored Job

#14045

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Administrative

Industries

Retail

Equal Opportunity Employer

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$11.00 - $27.00/Hr.

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