Receptionist at H&R Block
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About the Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high performing, connected culture where everyone feels they belong.
A Typical Day
Helping others is what we do best here, so you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency, including Microsoft Office
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan, subject to eligibility requirements
Pay Range
Local minimum wage laws apply. Pay range for this position is $11.00 – $27.00 per hour. Successful candidates may participate in incentive compensation or short‑term incentive plans as described. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage and other H&R Block benefits. Individual pay decisions will depend on job‑related factors such as experience, education, skill, performance, and geographic location where work will be performed.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.