H&R Block is hiring: Receptionist in Simi Valley

Receptionist – H&R Block

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Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We culture a high‑performing, connected environment where everyone feels they belong.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (desired).
• Experience in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multi‑task and strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

Benefits

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Other benefits available to eligible associates.

Pay Range

$11.00 - $27.00 / hour.

Employment Details

Job ID: #4939 | Full‑time; Administrative function; Retail industry; Seniority level: Not applicable.

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.