Lennox
Bilingual (English-French) Credit Collections Analyst
Lennox, Richardson, Texas, United States, 75080
Bilingual (English-French) Credit Collections Analyst
1 week ago Be among the first 25 applicants Who We Are
Lennox (NYSE: LII) is driven by 130 years of legacy HVAC and refrigeration success, providing residential and commercial customers with industry-leading climate‑control solutions. At Lennox we win as a team, aiming for excellence and innovation while creating a workplace where all employees feel heard and welcomed. We value each team member’s contributions and offer a supportive environment for career development. Come stay and grow with us. What Drives Success
We are seeking a detail‑oriented and proactive Bilingual Credit Collections Analyst fluent in French and English to join our finance team. The role focuses on collections of outstanding accounts receivable from the existing customer base, resolving billing problems and reducing delinquency from our French and English‑speaking customers. This high‑volume, fast‑paced position reviews a large portfolio and reports to the Credit Supervisor. What You'll Be Doing
Handle assigned portfolio of accounts by applying company credit policies and procedures. Communicate and educate external and internal customers on credit terms and payment options to ensure prompt collection of overdue accounts. Work on weekly aging report and daily Get Paid collection to obtain satisfactory payment commitments. Reconcile accounts by contacting customers or other departments to resolve billing or payment discrepancies. Answer phone calls and provide resolution to customer inquiries; generate account statements, invoices and other supporting documents as needed. Remain in rollover phone system answering incoming calls. Proactively review customer credit limits and blocked orders for prompt release. Review and approve Commercial Job Sheets; have knowledge of Mechanics Lien Laws. Negotiate payment options for customers with poor credit history or insufficient limits within established standards. Maintain accurate and up‑to‑date notes on all customer accounts. Report on delinquent accounts and actions taken to resolve past dues. Occasional travel required. What We Are Looking For
Bachelor’s degree or equivalent combination of education and experience. Bilingual – fluent in English and French. Proficient in Microsoft Office and other productivity software; working knowledge of SAP and Get Paid is an asset. Familiar with Quebec construction law and letters of privilege required on commercial projects. Strong analytical, communication and organizational skills. Ability to create a positive and constructive atmosphere in dealings with customers or sales force. Adaptable and flexible to changing work priorities; handles pressure and demands. Analyze credit reports and financial statements to determine risk involved in extending credit. Courteous, professional, and helpful at all times. Team player. What We Offer
Compensation : Salary range $56,000 – $73,500 annually. Eligible for annual bonus per company plan. This is a salaried exempt role with no overtime. Benefits : Tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short‑term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance. New employees also receive up to: 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year (subject to eligibility). Our Culture
At Lennox our Core Values of Integrity, Respect & Excellence guide how we do business and treat others. We are an equal‑opportunity employer committed to recruiting, developing and retaining talented individuals from diverse backgrounds. We value each team member’s contributions and you take pride knowing you are part of something special. Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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1 week ago Be among the first 25 applicants Who We Are
Lennox (NYSE: LII) is driven by 130 years of legacy HVAC and refrigeration success, providing residential and commercial customers with industry-leading climate‑control solutions. At Lennox we win as a team, aiming for excellence and innovation while creating a workplace where all employees feel heard and welcomed. We value each team member’s contributions and offer a supportive environment for career development. Come stay and grow with us. What Drives Success
We are seeking a detail‑oriented and proactive Bilingual Credit Collections Analyst fluent in French and English to join our finance team. The role focuses on collections of outstanding accounts receivable from the existing customer base, resolving billing problems and reducing delinquency from our French and English‑speaking customers. This high‑volume, fast‑paced position reviews a large portfolio and reports to the Credit Supervisor. What You'll Be Doing
Handle assigned portfolio of accounts by applying company credit policies and procedures. Communicate and educate external and internal customers on credit terms and payment options to ensure prompt collection of overdue accounts. Work on weekly aging report and daily Get Paid collection to obtain satisfactory payment commitments. Reconcile accounts by contacting customers or other departments to resolve billing or payment discrepancies. Answer phone calls and provide resolution to customer inquiries; generate account statements, invoices and other supporting documents as needed. Remain in rollover phone system answering incoming calls. Proactively review customer credit limits and blocked orders for prompt release. Review and approve Commercial Job Sheets; have knowledge of Mechanics Lien Laws. Negotiate payment options for customers with poor credit history or insufficient limits within established standards. Maintain accurate and up‑to‑date notes on all customer accounts. Report on delinquent accounts and actions taken to resolve past dues. Occasional travel required. What We Are Looking For
Bachelor’s degree or equivalent combination of education and experience. Bilingual – fluent in English and French. Proficient in Microsoft Office and other productivity software; working knowledge of SAP and Get Paid is an asset. Familiar with Quebec construction law and letters of privilege required on commercial projects. Strong analytical, communication and organizational skills. Ability to create a positive and constructive atmosphere in dealings with customers or sales force. Adaptable and flexible to changing work priorities; handles pressure and demands. Analyze credit reports and financial statements to determine risk involved in extending credit. Courteous, professional, and helpful at all times. Team player. What We Offer
Compensation : Salary range $56,000 – $73,500 annually. Eligible for annual bonus per company plan. This is a salaried exempt role with no overtime. Benefits : Tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short‑term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance. New employees also receive up to: 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year (subject to eligibility). Our Culture
At Lennox our Core Values of Integrity, Respect & Excellence guide how we do business and treat others. We are an equal‑opportunity employer committed to recruiting, developing and retaining talented individuals from diverse backgrounds. We value each team member’s contributions and you take pride knowing you are part of something special. Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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