Bowman Williams
System Administrator (MSP / Level 2 Support)
Bowman Williams, Downers Grove, Illinois, United States, 60516
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This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $65,000 - $75,000
Senior Business Operations Manager & Cloud Recruiter at Bowman Williams We are a growing Managed Services Provider delivering IT support, security, and network solutions to small and mid-sized businesses throughout the Chicagoland area. Our culture emphasizes collaboration, ownership, and career growth. We’re expanding and looking for a
System Administrator
with MSP experience who can take responsibility for client environments, assist with projects, and grow into more advanced infrastructure work.
This is an excellent opportunity for a motivated technician who is ready to go beyond ticket resolution and develop deeper systems and networking expertise while working in a supportive, growth-minded environment.
What You Will Do
Act as a Level 2 resource for escalated tickets involving desktops, servers, networking, and cloud platforms
Support and manage Microsoft 365, Azure, and Windows Server environments
Troubleshoot and resolve issues related to connectivity, printers, and endpoint securityli>
Assist with server maintenance, patching, and basic configuration tasks
Participate in migrations, deployments, and project work under senior guidance
Document technical work accurately in PSA and RMM tools
Deliver excellent client communication and service while managing multiple environments
What You Bring
Two to four years of experience in a Managed Services Provider
Strong troubleshooting and technical support skills across Microsoft 365, Windows, and networking
Experience with Autotask, Datto, IT Glue, or similar MSP tools preferred
Working knowledge of networking fundamentals, firewalls, and switches (WatchGuard or Barracuda a plus)
Strong communication skills and the ability to stay composed under pressure
A reliable, self-driven mindset and a passion for learning new technologies
Why You Will Love It Here
Competitive salary range from $65,000 to $75,000
Profit sharing and retirement plan with company match
Medical, dental, and vision insurance
Life, short-term, and long-term disability coverage
Three weeks of PTO plus holidays
Bonuses for certifications and ongoing training opportunities
Recognition and rewards program plus weekly meal benefit
A collaborative MSP culture that values responsibility, growth, and work-life balance
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $65,000 - $75,000
Senior Business Operations Manager & Cloud Recruiter at Bowman Williams We are a growing Managed Services Provider delivering IT support, security, and network solutions to small and mid-sized businesses throughout the Chicagoland area. Our culture emphasizes collaboration, ownership, and career growth. We’re expanding and looking for a
System Administrator
with MSP experience who can take responsibility for client environments, assist with projects, and grow into more advanced infrastructure work.
This is an excellent opportunity for a motivated technician who is ready to go beyond ticket resolution and develop deeper systems and networking expertise while working in a supportive, growth-minded environment.
What You Will Do
Act as a Level 2 resource for escalated tickets involving desktops, servers, networking, and cloud platforms
Support and manage Microsoft 365, Azure, and Windows Server environments
Troubleshoot and resolve issues related to connectivity, printers, and endpoint securityli>
Assist with server maintenance, patching, and basic configuration tasks
Participate in migrations, deployments, and project work under senior guidance
Document technical work accurately in PSA and RMM tools
Deliver excellent client communication and service while managing multiple environments
What You Bring
Two to four years of experience in a Managed Services Provider
Strong troubleshooting and technical support skills across Microsoft 365, Windows, and networking
Experience with Autotask, Datto, IT Glue, or similar MSP tools preferred
Working knowledge of networking fundamentals, firewalls, and switches (WatchGuard or Barracuda a plus)
Strong communication skills and the ability to stay composed under pressure
A reliable, self-driven mindset and a passion for learning new technologies
Why You Will Love It Here
Competitive salary range from $65,000 to $75,000
Profit sharing and retirement plan with company match
Medical, dental, and vision insurance
Life, short-term, and long-term disability coverage
Three weeks of PTO plus holidays
Bonuses for certifications and ongoing training opportunities
Recognition and rewards program plus weekly meal benefit
A collaborative MSP culture that values responsibility, growth, and work-life balance
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr