State of Maryland
IID Watch Center CO Sergeant CORRECTIONAL OFFICER SERGEANT
State of Maryland, Baltimore, Maryland, United States
Introduction
If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!
GRADE CORR 0005
LOCATION OF POSITION 8520 Corridor Road, Suite H, Savage,
Main Purpose of Job The Correctional Officer Sergeant for the Department of Public Safety and Correctional Services (DPSCS), Intelligence and Investigative Division (IID) Watch Center, provides critical correctional knowledge and support to the Intelligence and Investigative Division (IID). Acting with integrity and urgency, this role operates multi-channel police radios, telephones, and computer terminals to handle incident reporting and dispatching information. Facilitates the reporting and assist with the investigation of serious and emergency incidents involving incarcerated individuals (II) or correctional officers in facilities and those incarcerated individuals on the Home Detention Program. The sergeant acts as a crucial liaison, ensuring the timely disbursement of information throughout the DPSCS agency.
POSITION DUTIES Watch Center operations are driven by real-time events. While all duties hold equal weight, the prioritization of tasks constantly shifts, and responsibilities are handled in a continuous, rolling cycle based on the immediate needs presented by each phone call.
Monitoring and Incident Management
Continuously monitor informational feeds, alerts, and events from multiple sources to track potential risks, threats, and incidents.
Answer incoming calls from multiple phone lines and correctional facilities, following established procedures to record, analyze, and disseminate information.
Record incidents in the records management system (RMS).
Monitor the violation status of individuals on the Central Home Detention Program using the BI Total Access Global Positioning System.
Collaboration and Information Analysis
Partner with Correctional Officer Lieutenants and the Watch Center Manager to gather and analyze information, identifying key issues and trends within correctional facilities and the Home Detention Program.
Coordinate resources and actions with different departments, agencies, and geographic areas during response and recovery efforts.
Assist with Police Communication Operators, Correctional Officer Lieutenants, and Correctional Officers to ensure consistency in processes and communication.
Reporting and Dissemination
Create written and digital reports detailing daily actions and incidents.
Assist in evaluating the nature and scope of correctional facility incidents to recommend organizational responses to the CO Lieutenants and Watch Center Manager.
Assist Correctional Officer Lieutenants to dispatch detectives to serious incident scenes and send urgent email notifications as needed for follow-up information.
Minimum Qualifications Education: High School diploma or high school equivalency certificate acceptable to the Maryland State Board of Education as described in the Correctional Training Commission regulation.
Experience: Three years of experience as a Correctional Officer involving the custody and security of adult inmates.
Notes
The above educational requirement is set by the Correctional Training Commission in accordance with Correctional Services Article, Section 8-209.
Candidates may substitute additional education at an accredited college or university at the rate of sixty credit hours for one year of the required experience provided that a minimum of 15 credit hours are in the field of criminal justice or related social sciences.
Candidates may substitute equivalent State experience in other classifications within the correctional field which involve daily contact with and custody of inmates for the required experience. Qualifying experience must be in a classification where the salary is comparable to that of Correctional Officer II.
Candidates may substitute U.S. Armed Forces military service experience in correctional classifications or correctional specialty codes in the criminal justice field of work equivalent to a Correctional Officer II on a year-for-year basis for the required experience.
LIMITATIONS ON SELECTION This position is limited to current Maryland Department of Public Safety and Correctional Services (DPSCS) employees who are current Sergeants or eligible for promotion to Sergeant.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
Employees in this classification may be required to operate buses for the transportation of inmates. Employees assigned such duties will be required to acquire a Class B Commercial Driver's License with passenger and air brakes endorsements valid in the State of Maryland.
Special Requirements
U.S. Citizenship or Resident Alien status.
Must be at least 21 years of age.
A completed background investigation.
Oral interview.
Physical examination.
Employees hired or reinstated on or after July 1, 2016 shall successfully complete the Entrance Level Firearms Training prescribed by the Maryland Correctional Training Commission and demonstrate practical knowledge and proficiency in the safe use and care of firearms on a periodic basis.
Employees are subject to call-in 24 hours a day and must provide the employing agency with a telephone number where they can be reached.
Employees are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09.
Benefits
Personal Leave – new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave – ten (10) days of accumulated annual leave per year.
Sick Leave – fifteen (15) days of accumulated sick leave per year.
Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays – State employees also celebrate at least twelve (12) holidays per year.
Pension – State employees earn credit towards a retirement pension.
FURTHER INSTRUCTIONS Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.
If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.
For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.
Kwanesha Lyle
kwanesha.lyle@maryland.gov
If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.
#J-18808-Ljbffr
GRADE CORR 0005
LOCATION OF POSITION 8520 Corridor Road, Suite H, Savage,
Main Purpose of Job The Correctional Officer Sergeant for the Department of Public Safety and Correctional Services (DPSCS), Intelligence and Investigative Division (IID) Watch Center, provides critical correctional knowledge and support to the Intelligence and Investigative Division (IID). Acting with integrity and urgency, this role operates multi-channel police radios, telephones, and computer terminals to handle incident reporting and dispatching information. Facilitates the reporting and assist with the investigation of serious and emergency incidents involving incarcerated individuals (II) or correctional officers in facilities and those incarcerated individuals on the Home Detention Program. The sergeant acts as a crucial liaison, ensuring the timely disbursement of information throughout the DPSCS agency.
POSITION DUTIES Watch Center operations are driven by real-time events. While all duties hold equal weight, the prioritization of tasks constantly shifts, and responsibilities are handled in a continuous, rolling cycle based on the immediate needs presented by each phone call.
Monitoring and Incident Management
Continuously monitor informational feeds, alerts, and events from multiple sources to track potential risks, threats, and incidents.
Answer incoming calls from multiple phone lines and correctional facilities, following established procedures to record, analyze, and disseminate information.
Record incidents in the records management system (RMS).
Monitor the violation status of individuals on the Central Home Detention Program using the BI Total Access Global Positioning System.
Collaboration and Information Analysis
Partner with Correctional Officer Lieutenants and the Watch Center Manager to gather and analyze information, identifying key issues and trends within correctional facilities and the Home Detention Program.
Coordinate resources and actions with different departments, agencies, and geographic areas during response and recovery efforts.
Assist with Police Communication Operators, Correctional Officer Lieutenants, and Correctional Officers to ensure consistency in processes and communication.
Reporting and Dissemination
Create written and digital reports detailing daily actions and incidents.
Assist in evaluating the nature and scope of correctional facility incidents to recommend organizational responses to the CO Lieutenants and Watch Center Manager.
Assist Correctional Officer Lieutenants to dispatch detectives to serious incident scenes and send urgent email notifications as needed for follow-up information.
Minimum Qualifications Education: High School diploma or high school equivalency certificate acceptable to the Maryland State Board of Education as described in the Correctional Training Commission regulation.
Experience: Three years of experience as a Correctional Officer involving the custody and security of adult inmates.
Notes
The above educational requirement is set by the Correctional Training Commission in accordance with Correctional Services Article, Section 8-209.
Candidates may substitute additional education at an accredited college or university at the rate of sixty credit hours for one year of the required experience provided that a minimum of 15 credit hours are in the field of criminal justice or related social sciences.
Candidates may substitute equivalent State experience in other classifications within the correctional field which involve daily contact with and custody of inmates for the required experience. Qualifying experience must be in a classification where the salary is comparable to that of Correctional Officer II.
Candidates may substitute U.S. Armed Forces military service experience in correctional classifications or correctional specialty codes in the criminal justice field of work equivalent to a Correctional Officer II on a year-for-year basis for the required experience.
LIMITATIONS ON SELECTION This position is limited to current Maryland Department of Public Safety and Correctional Services (DPSCS) employees who are current Sergeants or eligible for promotion to Sergeant.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
Employees in this classification may be required to operate buses for the transportation of inmates. Employees assigned such duties will be required to acquire a Class B Commercial Driver's License with passenger and air brakes endorsements valid in the State of Maryland.
Special Requirements
U.S. Citizenship or Resident Alien status.
Must be at least 21 years of age.
A completed background investigation.
Oral interview.
Physical examination.
Employees hired or reinstated on or after July 1, 2016 shall successfully complete the Entrance Level Firearms Training prescribed by the Maryland Correctional Training Commission and demonstrate practical knowledge and proficiency in the safe use and care of firearms on a periodic basis.
Employees are subject to call-in 24 hours a day and must provide the employing agency with a telephone number where they can be reached.
Employees are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09.
Benefits
Personal Leave – new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave – ten (10) days of accumulated annual leave per year.
Sick Leave – fifteen (15) days of accumulated sick leave per year.
Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays – State employees also celebrate at least twelve (12) holidays per year.
Pension – State employees earn credit towards a retirement pension.
FURTHER INSTRUCTIONS Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.
If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.
For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.
Kwanesha Lyle
kwanesha.lyle@maryland.gov
If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.
#J-18808-Ljbffr