Allyon, Inc.
Job Title
PC Technician
Location Concord, MA
Seniority level Entry level
Employment type Contract
Job Function Information Technology
Industries IT Services and IT Consulting
Minimum Requirements
Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with a minimum of 2 years of professional experience; or no experience required with a related Master’s degree.
Current DoD 8570 IA Baseline Certification, IAT Level I (A+ CE, Network+ CE, SSCP, CCNA‑Security)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Interim Secret Clearance required prior to start
Experience supporting Windows 7, Windows 10, and Microsoft Office 2013.
Experience using Remedy or a similar ticketing system.
Strong analytical and follow‑through skills.
Strong verbal and written communication skills.
Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
Ability to work well independently on defined tasks.
Ability to work well as part of a team.
Duties & Responsibilities
Support responsibilities include software installation, and configurations.
The Helpdesk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on‑site for PC desktop hardware and software packages.
Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink‑wrap programs and other application software programs.
In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
Other
Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits).
Prior USACE/ACE‑IT experience.
Experience working in a DoD environment.
Experience supporting Office 365.
Summary Allyon is a certified woman‑owned small business dedicated to empowering cleared IT professionals to reach their career goals and building high‑performance teams for our federal government clients nationwide. With over 15 years of experience supporting the federal government, we’ve proudly helped professionals like you achieve their career goals across all areas of IT. Apply today and become part of our mission to support the nation’s most critical technology, infrastructure, and cybersecurity initiatives. Together, we can drive innovation and make a difference where it matters most!
What we Offer
Competitive pay and benefits.
401(k) eligibility after 6 months, including company match.
Equal Employment Opportunity Statement Allyon, Inc. is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability or genetics. Allyon, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.
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Location Concord, MA
Seniority level Entry level
Employment type Contract
Job Function Information Technology
Industries IT Services and IT Consulting
Minimum Requirements
Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with a minimum of 2 years of professional experience; or no experience required with a related Master’s degree.
Current DoD 8570 IA Baseline Certification, IAT Level I (A+ CE, Network+ CE, SSCP, CCNA‑Security)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Interim Secret Clearance required prior to start
Experience supporting Windows 7, Windows 10, and Microsoft Office 2013.
Experience using Remedy or a similar ticketing system.
Strong analytical and follow‑through skills.
Strong verbal and written communication skills.
Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
Ability to work well independently on defined tasks.
Ability to work well as part of a team.
Duties & Responsibilities
Support responsibilities include software installation, and configurations.
The Helpdesk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on‑site for PC desktop hardware and software packages.
Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink‑wrap programs and other application software programs.
In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
Other
Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits).
Prior USACE/ACE‑IT experience.
Experience working in a DoD environment.
Experience supporting Office 365.
Summary Allyon is a certified woman‑owned small business dedicated to empowering cleared IT professionals to reach their career goals and building high‑performance teams for our federal government clients nationwide. With over 15 years of experience supporting the federal government, we’ve proudly helped professionals like you achieve their career goals across all areas of IT. Apply today and become part of our mission to support the nation’s most critical technology, infrastructure, and cybersecurity initiatives. Together, we can drive innovation and make a difference where it matters most!
What we Offer
Competitive pay and benefits.
401(k) eligibility after 6 months, including company match.
Equal Employment Opportunity Statement Allyon, Inc. is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability or genetics. Allyon, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.
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