Arvato
Global Key Account Manager – Arvato
Join our dynamic team at Arvato as a Global Key Account Manager, where you’ll take full ownership of client operations, financial performance, and customer satisfaction. You’ll oversee end-to-end logistics processes—from order fulfillment to process improvement and new product launches—while acting as the primary liaison between clients and internal teams. This role requires a proactive, self-driven professional with strong communication skills to manage daily client interactions, drive commercial engagement, and lead contractual negotiations in a fast-paced, global environment.
Key Responsibilities
Take end-to-end responsibility for operational and financial processes for assigned clients, including daily client engagement and negotiation. Proactively identify opportunities to strengthen relationships and drive commercial growth.
Initiate and deliver on order fulfillment, kitting and assembly, returns management, and multiple process improvement projects in both B2B and B2C environments.
Own full P&L accountability, demonstrating strong ownership and financial acumen.
Collaborate closely with finance and operations teams to ensure efficiency, profitability, and innovation.
Develop client presentations, participate in new product launches, and anticipate client needs through self-initiative and solution-oriented thinking.
Manage day-to-day client issues, reporting, and invoicing while maintaining clear communication across internal and external stakeholders.
Lead a client services delivery team to achieve service level agreements, operational efficiency, and quality targets.
Plan and execute logistics activities for upcoming launches, display builds, and distribution orders for both B2B and eCommerce B2C deliveries.
Oversee invoicing, global status reporting, QBR preparation and presentation, project management, and continuous process review, including support in contractual negotiations.
Desired Profile
B.A. or B.S. degree or equivalent work experience preferred
WMS knowledge in a distribution environment, SAP preferred
Minimum three years of Project or Account Management experience
Strong financial analysis skills
High proficiency with MS Office and strong PC skills
Proactive, self-motivated professional who demonstrates ownership, initiative, and exceptional communication skills to lead commercial discussions and negotiations with clients
Benefits
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Employment Details Location:
Las Vegas, NV
Salary:
$69,300.00–$86,650.00
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Sales and Business Development
Industries:
Transportation, Logistics, Supply Chain and Storage
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Key Responsibilities
Take end-to-end responsibility for operational and financial processes for assigned clients, including daily client engagement and negotiation. Proactively identify opportunities to strengthen relationships and drive commercial growth.
Initiate and deliver on order fulfillment, kitting and assembly, returns management, and multiple process improvement projects in both B2B and B2C environments.
Own full P&L accountability, demonstrating strong ownership and financial acumen.
Collaborate closely with finance and operations teams to ensure efficiency, profitability, and innovation.
Develop client presentations, participate in new product launches, and anticipate client needs through self-initiative and solution-oriented thinking.
Manage day-to-day client issues, reporting, and invoicing while maintaining clear communication across internal and external stakeholders.
Lead a client services delivery team to achieve service level agreements, operational efficiency, and quality targets.
Plan and execute logistics activities for upcoming launches, display builds, and distribution orders for both B2B and eCommerce B2C deliveries.
Oversee invoicing, global status reporting, QBR preparation and presentation, project management, and continuous process review, including support in contractual negotiations.
Desired Profile
B.A. or B.S. degree or equivalent work experience preferred
WMS knowledge in a distribution environment, SAP preferred
Minimum three years of Project or Account Management experience
Strong financial analysis skills
High proficiency with MS Office and strong PC skills
Proactive, self-motivated professional who demonstrates ownership, initiative, and exceptional communication skills to lead commercial discussions and negotiations with clients
Benefits
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Employment Details Location:
Las Vegas, NV
Salary:
$69,300.00–$86,650.00
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Sales and Business Development
Industries:
Transportation, Logistics, Supply Chain and Storage
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