Receptionist Job at H&R Block in Chicago

Overview Join to apply for the Receptionist role at H&R Block We are hiring for a seasonal Client Service Professional/Receptionist role focusing on greeting clients, scheduling, and connecting clients with tax professionals. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as they would like to be scheduled Help ensure all clients' needs are met during service (in person, over the phone, or virtually) Maintain office cleanliness and organization of resources with the team Other duties as assigned Qualifications High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Experience in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficiency with Microsoft Office Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support Discounts on everyday items and services Medical Coverage, 401k and Employee Stock Purchase Plan (eligibility varies) Associate Tax Prep benefit and other benefits; details provided on request About Us At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We are committed to a Connected Culture and inclusive workplace. Pay Range The pay range for this position is $11.00 - $27.00 per hour. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Employment Type Full-time Seniority level Not Applicable Job function Administrative Industries: Retail H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. #J-18808-Ljbffr