Receptionist Job at H&R Block in Chicago

Overview Receptionist role at H&R Block. Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future. Responsibilities Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as they would like to be scheduled Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications High school diploma or equivalent Ability to work flexible schedule and/or in multiple locations Sales/marketing experience Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office Why join us / Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan Eligible for Benefit options and eligibility-based programs described by HR Pay Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. The listed range is: $11.00 - $27.00/Hr. Job location: Chicago, IL #J-18808-Ljbffr