Instawork
Enterprise Account Manager – Instawork
Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI‑first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world‑class investors, we want you to help us continue to scale quickly and make an even greater impact.
Remote‑based role. Candidates must be based in the Greater Washington, DC Area.
Responsibilities
Develop and maintain strong relationships with accounts with a long‑term partnership vision in mind.
Own both growth and retention metrics for a portfolio of customer accounts.
Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations.
Demonstrate a strong business case for Instawork and maximize revenue and impact on the business.
Meet and exceed sales growth goals by forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue.
Identify, prioritize, and track progress toward key account metrics and annual quota.
Demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution.
Stay current on clients’ business, industry, and key objectives and challenges so you can be a trusted ally providing thought leadership.
Collaborate with internal stakeholders across product, engineering, community operations, and finance.
Present to a wide audience of potential buyers including C‑level and executive sponsors both in person and virtually.
Qualifications
3+ years of industry expertise in software, human capital management technology, staffing, or recruiting industry sales.
Consistent achievement of sales goals.
Excellent communication skills and a consultative approach to identifying problems and finding solutions.
Takes ownership of problems and proactively seeks timely resolution.
Proficient in Salesforce.
Ability to play well with members of your team through collaboration and sharing of learned insights.
Passion for Instawork and a strong motivation to maximize revenue and impact on the business.
Drive and willingness to exceed expectations with a strong work ethic.
Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results.
An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems.
Benefits
Base salary of $90,000, with an OTE of $149,000 (uncapped sales incentive pay).
Eligibility for equity in the form of stock options.
Instawork benefits:
A variety of medical, dental, and vision plans with coverage beginning on the date of hire.
Flexible paid time off.
At least 8 paid company holidays annually.
Phone stipend.
Commuter stipend.
Supplemental pay on qualified leaves.
Employee health savings account (HSA) contribution.
Flexible spending plans.
401(k) plan.
Perkspot – discount program through Lumity.
Our Values
Empathy, Trust & Candor – We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.
Bias for Action – We practice high‑velocity decision‑making, clear‑eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct.
Always Be Learning – We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.
Act Like an Owner – We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.
About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7 million skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI‑powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We’re not just helping fill shifts; we’re supporting local economies—and we’re just getting started. Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country’s top 10 % fastest‑growing companies two years in a row. But what matters most is our impact. We’re solving real problems for real people, and we’re doing it at scale.
Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we’re back to working together in‑person five days a week because we believe the best ideas happen when great people collaborate face‑to‑face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.
Ready to make an impact? Learn more at www.instawork.com/about.
#J-18808-Ljbffr
Remote‑based role. Candidates must be based in the Greater Washington, DC Area.
Responsibilities
Develop and maintain strong relationships with accounts with a long‑term partnership vision in mind.
Own both growth and retention metrics for a portfolio of customer accounts.
Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations.
Demonstrate a strong business case for Instawork and maximize revenue and impact on the business.
Meet and exceed sales growth goals by forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue.
Identify, prioritize, and track progress toward key account metrics and annual quota.
Demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution.
Stay current on clients’ business, industry, and key objectives and challenges so you can be a trusted ally providing thought leadership.
Collaborate with internal stakeholders across product, engineering, community operations, and finance.
Present to a wide audience of potential buyers including C‑level and executive sponsors both in person and virtually.
Qualifications
3+ years of industry expertise in software, human capital management technology, staffing, or recruiting industry sales.
Consistent achievement of sales goals.
Excellent communication skills and a consultative approach to identifying problems and finding solutions.
Takes ownership of problems and proactively seeks timely resolution.
Proficient in Salesforce.
Ability to play well with members of your team through collaboration and sharing of learned insights.
Passion for Instawork and a strong motivation to maximize revenue and impact on the business.
Drive and willingness to exceed expectations with a strong work ethic.
Strategic and creative thinking that enables you to understand industry and customer trends and apply those insights to deliver business results.
An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems.
Benefits
Base salary of $90,000, with an OTE of $149,000 (uncapped sales incentive pay).
Eligibility for equity in the form of stock options.
Instawork benefits:
A variety of medical, dental, and vision plans with coverage beginning on the date of hire.
Flexible paid time off.
At least 8 paid company holidays annually.
Phone stipend.
Commuter stipend.
Supplemental pay on qualified leaves.
Employee health savings account (HSA) contribution.
Flexible spending plans.
401(k) plan.
Perkspot – discount program through Lumity.
Our Values
Empathy, Trust & Candor – We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.
Bias for Action – We practice high‑velocity decision‑making, clear‑eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct.
Always Be Learning – We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.
Act Like an Owner – We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.
About Instawork Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7 million skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI‑powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We’re not just helping fill shifts; we’re supporting local economies—and we’re just getting started. Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country’s top 10 % fastest‑growing companies two years in a row. But what matters most is our impact. We’re solving real problems for real people, and we’re doing it at scale.
Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we’re back to working together in‑person five days a week because we believe the best ideas happen when great people collaborate face‑to‑face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.
Ready to make an impact? Learn more at www.instawork.com/about.
#J-18808-Ljbffr