Providence
Principal Network Engineer IS, Voice and Unified Communications (UC)
Providence, Juneau, Alaska, United States
Principal Network Engineer IS, Voice and Unified Communications (UC)
5 days ago Be among the first 25 applicants
As a Principal Network Engineer specializing in Voice and Unified Communications (UC), you will play a critical role in the design, operation, and enhancement of large‑scale communication services for IS, non‑IS, and clinical caregivers. This role requires deep technical expertise in deploying and managing advanced voice/UC systems, integrating legacy systems, and providing top‑tier support in complex environments. Some travel may be required.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in a culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect.
Locations Washington California Texas: Lubbock Texas: Plainview
Virtual work is welcomed for applicants who currently reside in one of the following states or regions:
Alaska Washington Oregon Montana California Texas: Lubbock Texas: Levelland Texas: Plainview
Required Qualifications Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education and work experience 8+ years of related experience Strong experience in automation, including deployment and recovery processes Scripting experience with PowerShell, Perl, Ansible, VB Script, Python, or SQL Experience with n-tier solutions Experience with resilience modeling and simulating service outages Ability to translate customer and technical requirements into service architecture meeting QoS expectations Leadership experience in backlog discussions and live‑site prioritization Data‑driven decision making skills Advanced problem solving and root‑cause analysis expertise
Preferred Qualifications Master’s Degree or equivalent experience 8+ years of hands‑on experience with Avaya Enterprise Unified Communications technologies in a multi‑data‑center environment 4+ years of hands‑on experience with Cisco in a multi‑data‑center environment Proficiency in Cisco UCS technologies (Call Manager, CUBE, Unity, WebEx Calling, Voice Gateways) Expertise in Avaya hardware and technologies (Communication Manager, Aura Messaging, Session Manager) Experience managing and supporting Oracle SBC in large‑scale enterprise environments Deep knowledge of VoIP networking services, SIP, carrier‑based solutions Experience with monitoring and telemetry tools (SNMP, Syslog, Wireshark) Cloud and networking certifications, preferably CCNP Collaboration Experience with large‑scale migrations from legacy PBX to Cisco Cloud UCM and SIP Support faxing over SIP/H.323 Familiarity with CDR systems and SIP log aggregator data collection Proficiency in voice testing, load tools, and call‑quality measurement tools Strong analytical, judgment, and problem‑solving skills Excellent communication, negotiation, presentation, and consensus‑building abilities In‑depth knowledge of IT concepts, strategies, methodologies, practices, and procedures
Salary Range by Location AK: Anchorage – Min: $68.33, Max: $116.36 AK: Kodiak, Seward, Valdez – Min: $71.23, Max: $121.29 California: Humboldt – Min: $71.23, Max: $121.29 California: Northern California – Min: $79.92, Max: $136.08 California: Southern California – Min: $71.23, Max: $121.29 Montana: Except Great Falls – Min: $55.01, Max: $93.68 Montana: Great Falls – Min: $52.12, Max: $88.75 Oregon: Non‑Portland Service Area – Min: $63.70, Max: $108.47 Oregon: Portland Service Area – Min: $68.33, Max: $116.36 Texas: Lubbock, Levelland, Plainview – Min: $52.12, Max: $88.75 Washington: Western – Min: $71.23, Max: $121.29 Washington: Southwest – Min: $68.33, Max: $116.36 Washington: Clark County – Min: $68.33, Max: $116.36 Washington: Eastern – Min: $60.81, Max: $103.54 Washington: Southeast – Min: $63.70, Max: $108.47
Benefits Our benefits package includes a retirement 401(k) plan with employer matching; health care (medical, dental, vision); life insurance; disability insurance; paid parental leave, vacations, holidays; voluntary benefits; well‑being resources; and more. Learn more at providence.jobs/benefits.
About Providence Providence is a comprehensive health care organization that serves 120,000 caregivers across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. We are committed to the Promise of “Know me, care for me, ease my way.” We foster an inclusive workplace that values diversity and enhances career growth.
Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer and is committed to creating a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment.
Job Details Requisition ID: 398072 Job Category: Development/Engineering Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4011 SS IS TEO VOICE SVCS Address: WA Redmond 17425 NE Union Hill Rd Work Location: Redmond Junction At Bear Creek Workplace Type: Remote Pay Range: See Job Posting – See Job Posting
Seniorities Mid‑Senior level
Employment Type Full‑time
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Providence by 2x.
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As a Principal Network Engineer specializing in Voice and Unified Communications (UC), you will play a critical role in the design, operation, and enhancement of large‑scale communication services for IS, non‑IS, and clinical caregivers. This role requires deep technical expertise in deploying and managing advanced voice/UC systems, integrating legacy systems, and providing top‑tier support in complex environments. Some travel may be required.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in a culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect.
Locations Washington California Texas: Lubbock Texas: Plainview
Virtual work is welcomed for applicants who currently reside in one of the following states or regions:
Alaska Washington Oregon Montana California Texas: Lubbock Texas: Levelland Texas: Plainview
Required Qualifications Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or equivalent education and work experience 8+ years of related experience Strong experience in automation, including deployment and recovery processes Scripting experience with PowerShell, Perl, Ansible, VB Script, Python, or SQL Experience with n-tier solutions Experience with resilience modeling and simulating service outages Ability to translate customer and technical requirements into service architecture meeting QoS expectations Leadership experience in backlog discussions and live‑site prioritization Data‑driven decision making skills Advanced problem solving and root‑cause analysis expertise
Preferred Qualifications Master’s Degree or equivalent experience 8+ years of hands‑on experience with Avaya Enterprise Unified Communications technologies in a multi‑data‑center environment 4+ years of hands‑on experience with Cisco in a multi‑data‑center environment Proficiency in Cisco UCS technologies (Call Manager, CUBE, Unity, WebEx Calling, Voice Gateways) Expertise in Avaya hardware and technologies (Communication Manager, Aura Messaging, Session Manager) Experience managing and supporting Oracle SBC in large‑scale enterprise environments Deep knowledge of VoIP networking services, SIP, carrier‑based solutions Experience with monitoring and telemetry tools (SNMP, Syslog, Wireshark) Cloud and networking certifications, preferably CCNP Collaboration Experience with large‑scale migrations from legacy PBX to Cisco Cloud UCM and SIP Support faxing over SIP/H.323 Familiarity with CDR systems and SIP log aggregator data collection Proficiency in voice testing, load tools, and call‑quality measurement tools Strong analytical, judgment, and problem‑solving skills Excellent communication, negotiation, presentation, and consensus‑building abilities In‑depth knowledge of IT concepts, strategies, methodologies, practices, and procedures
Salary Range by Location AK: Anchorage – Min: $68.33, Max: $116.36 AK: Kodiak, Seward, Valdez – Min: $71.23, Max: $121.29 California: Humboldt – Min: $71.23, Max: $121.29 California: Northern California – Min: $79.92, Max: $136.08 California: Southern California – Min: $71.23, Max: $121.29 Montana: Except Great Falls – Min: $55.01, Max: $93.68 Montana: Great Falls – Min: $52.12, Max: $88.75 Oregon: Non‑Portland Service Area – Min: $63.70, Max: $108.47 Oregon: Portland Service Area – Min: $68.33, Max: $116.36 Texas: Lubbock, Levelland, Plainview – Min: $52.12, Max: $88.75 Washington: Western – Min: $71.23, Max: $121.29 Washington: Southwest – Min: $68.33, Max: $116.36 Washington: Clark County – Min: $68.33, Max: $116.36 Washington: Eastern – Min: $60.81, Max: $103.54 Washington: Southeast – Min: $63.70, Max: $108.47
Benefits Our benefits package includes a retirement 401(k) plan with employer matching; health care (medical, dental, vision); life insurance; disability insurance; paid parental leave, vacations, holidays; voluntary benefits; well‑being resources; and more. Learn more at providence.jobs/benefits.
About Providence Providence is a comprehensive health care organization that serves 120,000 caregivers across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. We are committed to the Promise of “Know me, care for me, ease my way.” We foster an inclusive workplace that values diversity and enhances career growth.
Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer and is committed to creating a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment.
Job Details Requisition ID: 398072 Job Category: Development/Engineering Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Business Professional Department: 4011 SS IS TEO VOICE SVCS Address: WA Redmond 17425 NE Union Hill Rd Work Location: Redmond Junction At Bear Creek Workplace Type: Remote Pay Range: See Job Posting – See Job Posting
Seniorities Mid‑Senior level
Employment Type Full‑time
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Providence by 2x.
#J-18808-Ljbffr