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Aesthetic Partners

Medical Spa Coordinator (Front Desk)

Aesthetic Partners, Cary, North Carolina, United States, 27518

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Medical Spa Coordinator (Front Desk) – Cary, NC Aesthetic Partners is looking for a full‑time Medspa Coordinator to join our Synergy Face + Body team. We offer a dynamic workplace where you will serve as a brand ambassador, oversee daily operations, and educate clients on our treatment options. Compensation starts at $18.50 per hour.

About Synergy Face + Body Synergy is a leading medical aesthetics and wellness provider located in Raleigh and Richmond, VA. We specialize in injectables, dermal fillers, skincare, laser treatments, weight‑loss programs, and more. Our commitment to excellence and ongoing staff development sets us apart.

Key Benefits

Paid time off and company holidays

Group health plan and voluntary insurance options

Company‑paid life insurance

401(k) plan with company match

Employee membership pricing on retail and services

Advanced training opportunities through AP Academy

Tuition assistance program

Employee appreciation week and working advantage discount program

Responsibilities

Provide excellent customer service to clients in person, by phone, and via text/email

Educate clients about Synergy’s services, products, and treatment options

Create a positive, fast‑paced work environment

Oversee daily schedule to ensure seamless client experience

Answer and screen phone calls, schedule appointments, and take messages

Respond to office voicemail, email inquiries, and text messages throughout the day

Accurately check clients in/out and schedule follow‑up visits

Use Millennium software for intelligent booking

Prepare proper medical documents for patients through EMR

Maintain cleanliness and appearance of spa areas, including the relaxation areas, lobby, front desk, and back‑of‑house

Qualifications and Skills

At least 2 years of end‑customer service experience

At least 1 year of medical aesthetics experience

Positive attitude and strong work ethic

Team player with excellent communication skills

Physical ability to bend, lift, and stand for prolonged periods

Willingness to work overtime, weekends, evenings, and holidays as needed

Meet all U.S. employment and eligibility requirements

We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Synergy.

Equal Opportunity Employer

Synergy is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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