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Hilton Grand Vacations

Front Desk Guest Services Clerk

Hilton Grand Vacations, Santa Fe, New Mexico, us, 87503

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Front Desk Clerk Hilton Grand Vacations is seeking a Front Desk Clerk to join our award‑winning workplace in Santa Fe, NM.

Location: Santa Fe, NM | Salary: $45,000 - $55,000 per year

Why You’ll Love It Here

Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision

Recognition Programs and Rewards

Travel Discounts Program

Outstanding Paid Vacation Program and Paid Sick Days

Employee Assistance Program that supports your physical and mental wellbeing

401(k) program with company match

Tuition reimbursement programs

Employee Stock purchase program

Numerous learning and advancement opportunities

And more!

Responsibilities

Greeting guests and owners on arrival.

Checking in/out guests.

Generating folios and collecting payments.

Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.

Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.

Answering phones and directing calls.

Performing other duties as assigned by your leader.

Qualifications

Proficient English language skills.

Knowledge of Microsoft Office 365.

Ability to multi‑task responsibilities and prioritize duties to meet organizational goals.

6 months of Customer Service Experience.

Open and flexible availability, including weekends and holidays.

Preferred, But Not Required

Experience as a Front Desk/Guest Services Agent.

Experience handling credit card transactions.

Background in Resort Hospitality or related industries.

Schedule Details Full‑time, variable shifts including weekends and holidays.

Benefits

No waiting period to start benefits on your first day.

Excellent health care options, including medical, dental, and vision.

Recognition Programs and Rewards.

Travel Discounts Program.

Outstanding Paid Vacation Program and Paid Sick Days.

Employee Assistance Program that supports your physical and mental wellbeing.

401(k) program with company match.

Tuition reimbursement programs.

Employee Stock purchase program.

Numerous learning and advancement opportunities.

And more!

Seniority Level Entry level

Employment Type Full‑time

Job Function & Industry Administrative – Hospitality

Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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