The Home Depot
Overview
Store Support role at The Home Depot. Position involves non-sales functions to support store operations and customer satisfaction. Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Responsibilities
Provide non-sales support to store operations and assist customers as needed. Support order fulfillment processes to deliver timely customer orders. Assist customers in the lot and direct them to store departments or merchandise as required. Engage in cash management or program compliance activities where applicable. Collaborate with other associates, vendors, and carriers to ensure smooth store operations. Demonstrate integrity, attention to detail, and effective time management under varying supervision levels. Qualifications
Ability to work cooperatively with associates and vendors; capable of working with little to some supervision. Detail-oriented with proven time management skills. High level of integrity and commitment to store objectives and customer satisfaction. Experience in roles such as Office Associate, Order Fulfillment Associate, Lot Associate, or Customer Service Representative is beneficial. Job Details
Employment type: Full-time Industry: Consumer Services
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Store Support role at The Home Depot. Position involves non-sales functions to support store operations and customer satisfaction. Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Responsibilities
Provide non-sales support to store operations and assist customers as needed. Support order fulfillment processes to deliver timely customer orders. Assist customers in the lot and direct them to store departments or merchandise as required. Engage in cash management or program compliance activities where applicable. Collaborate with other associates, vendors, and carriers to ensure smooth store operations. Demonstrate integrity, attention to detail, and effective time management under varying supervision levels. Qualifications
Ability to work cooperatively with associates and vendors; capable of working with little to some supervision. Detail-oriented with proven time management skills. High level of integrity and commitment to store objectives and customer satisfaction. Experience in roles such as Office Associate, Order Fulfillment Associate, Lot Associate, or Customer Service Representative is beneficial. Job Details
Employment type: Full-time Industry: Consumer Services
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